[Fixed] - "Please wait while we install the partner application" on EGS?

by LoouiseSan
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Original Post

Re: EA Wont launch through epic games

★ Apprentice

Yes if you contact epic they now refund it for you, just like I did

Message 61 of 88 (1,023 Views)
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Re: EA Wont launch through epic games

★★★ Novice
@11LAK11 i only bought the game today. idk anything else about it. i jsut purchased it from EA instead and its working/downloading fine
Message 62 of 88 (1,020 Views)
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Re: How to fix "Please wait while we install the partner application"

[ Edited ]
★★★★ Novice

The game still does not launch for me, but I finally was able to get the Epic Launcher to recognize that it was installed. I installed and opened the old Origin app, closed the EA App and restarted Epic Launcher. Instead of showing "Install" underneath the game's thumbnail, which had been the case despite it having been installed, the Epic Launcher finally showed "Launch". But unfortunately when I select "Launch" it opens up Origin, but I can't access anything through Origin since it's all locked by the "Please Install EA App" pop-up. And when I switch to the EA App to launch after Epic, the game doesn't launch. It just shows a progress bar that says "Launching" but nothing happens.

Message 63 of 88 (995 Views)
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Re: EA Wont launch through epic games

★★★ Newbie
•In which region are you located? I am located in the United State of America.
•What is the language of your Windows? It is English.
•What is the region & language of your Epic and EA accounts? United States of America and English.
•Is this different from the region where you're located? No it is not different.
Message 64 of 88 (990 Views)
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Re: How to fix "Please wait while we install the partner application"

★★★★ Novice

•In which region are you located?  United States of America.
•What is the language of your Windows?  English.
•What is the region & language of your Epic and EA accounts? United States of America and English.
•Is this different from the region where you're located? No.

Message 65 of 88 (988 Views)
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Re: EA Wont launch through epic games

★★★ Newbie
@HPitbb please contact me if something changes for you. Same issue here
Message 66 of 88 (981 Views)

Re: EA Wont launch through epic games

★★★★★ Newbie
  • In which region are you located? North America
  • What is the language of your Windows? English
  • What is the region & language of your Epic and EA accounts? North America East
    • Is this different from the region where you're located? they are the same
Message 67 of 88 (976 Views)
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Re: How to fix "Please wait while we install the partner application"

★★★ Newbie

Hi tomato 

 

I followed your guide and it worked for me to a degree.

The only step that was different for me was that once I re-installed EA I did not sign in and attempted to install jedi survivor through epic.

Which that sent me to EA to log in and then asked to link Epic to EA and Survivor then began to download on EA not epic, yet to see if the game will actually boot but we will see what happens once the game have downloaded.

 

thanks for the help

Message 68 of 88 (972 Views)
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Re: EA Wont launch through epic games

★★★ Newbie
In which region are you located? Indonesia
What is the language of your Windows? English
What is the region & language of your Epic and EA accounts? region Indonesia and language english
Is this different from the region where you're located? no
Message 69 of 88 (930 Views)
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Re: EA Wont launch through epic games

Community Manager

Thanks for the reports and additional information, all.

 

The teams are currently investigating the issue with the highest priority and we hope to have an update available as soon as possible.

 

No further details are needed.

EA_LeeuwAHQ

For the English Answers HQ forums:
  • Having trouble with your EA account? Post on the EA Services – General Questions board, NOT the EA app boards.
  • Want to chat about the EA app, share feedback, report bugs, or get help with technical issues? Head over here.
Message 70 of 88 (907 Views)
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