[Fixed] - "Please wait while we install the partner application" on EGS?

by LoouiseSan
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Original Post

Accepted Solution

[Fixed] - "Please wait while we install the partner application" on EGS?

[ Edited ]
★★★★★ Newbie

I just bought the game through epic games 20 minutes ago and have been struggling to launch EA launcher through it to play the game. I keep getting the notification "Please wait while we install the partner application" on epic games and in the task manager the Link2EA.exe opens but no actual application opens for me to interact with. I've tried restarting, disabling anti virus, and reinstalling both launchers. I know my EA is connected to my epic since it shows when I look at my profile settings. I will attach images of the two things I talked about too.

Message 1 of 88 (5,465 Views)

Accepted Solution

Re: EA Wont launch through epic games

[ Edited ]
Community Manager

Issue Resolved

 

Hi everyone,


We have received a heads-up from Epic Games that they've resolved the issue that was causing this Epic Games Store Launcher x EA app error.


Could you please restart the Epic Games Store launcher & the EA app and try to launch the game via the Epic Games Store launcher again to see if it is now also working correctly for you?


It is possible that you need to update the Epic Games Store launcher.

EA_LeeuwAHQ

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Message 37 of 88 (5,947 Views)

All Replies

Re: EA Wont launch through epic games

[ Edited ]
★★★ Newbie

@LoouiseSanSame, chatted with Epic support for an hour - no solution have tried everything and can't get a refund either - tried running both apps as admins too

Message 2 of 88 (5,429 Views)

Re: EA Wont launch through epic games

★★★★★ Newbie
@Heyyouguys545488 Same, pretty sure this is an EA issue...
Message 3 of 88 (5,414 Views)

Re: EA Wont launch through epic games

★★★ Newbie
@LoouiseSan complete bs
Message 4 of 88 (5,407 Views)

Re: EA Wont launch through epic games

★★★ Newbie
@LoouiseSan having the same problem, when i launch my ea app it just sits in the taskbar but nothing shows up when i try and open it, im guessing this is a EA problem at the core
Message 5 of 88 (5,365 Views)

Re: EA Wont launch through epic games

★★★ Novice

I tried the same, even contacted the dev support, and they said that many people have this exact problem with the epic version, and all we can do is sit and wait for their fix

Message 6 of 88 (5,331 Views)

Re: EA Wont launch through epic games

★★★ Newbie
Message 7 of 88 (5,310 Views)

Re: EA Wont launch through epic games

★ Novice

Same issue man... who knows when EA will fix this. I can't even get a refund. Ruined my whole week. 

Message 8 of 88 (5,264 Views)
0

Re: EA Wont launch through epic games

★★★ Newbie

Same problem. Tried uninstalling Ea app and then trying to install but nothing changed it just reinstalled the app

Message 9 of 88 (5,229 Views)
0

Re: EA Wont launch through epic games

★★★ Novice

Is there anyone from EA? Could we at least get a reply, or a confirmation that you are working on a fix???

 

Message 10 of 88 (5,211 Views)
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