Xbox One Beta Code Issue

by cyfan745
Reply

Original Post

Xbox One Beta Code Issue

★★★ Newbie

I got a beta code for the Xbox One from the Star Wars HQ Twitter. It said that I successfully redeemed the code. It automatically began installing on my account. Once it reached 100% I went to play it but it said that I needed to be signed onto the account that made the purchase. I was signed onto the exact account that I redeemed the code on. After a few hours of calling Xbox and trying to contact EA, I was told in the forums to uninstall and reinstall the beta. However, after doing so, the game no longer appeared anywhere for me to reinstall it. I contacted Xbox and they were unable to assist me. Any help on how to reinstall the beta? I've been trying to play this for a good 5 hours now... 

Message 1 of 3 (389 Views)

Re: Xbox One Beta Code Issue

★★★ Newbie

SAME EXACT ISSUE

Message 2 of 3 (375 Views)

Re: Xbox One Beta Code Issue

★★★ Newbie

has there been a resolution for you yet?

Message 3 of 3 (372 Views)