Stuck on "Preparing Download" for in Origin.

[PurpleDLava]

That has helped me too, thanks!

[stephenmount]

Thank you that worked for me

[hollyluya28]

Thank you this worked for me too!

[MevalonicAcid]

Hi all,

Sing-out / Sign-in worked for you?

When I try to update my games (and currently all of them need an update. I am totally stuck without a solution), In the lower left corner, the game pops up next to my account info and it disappears. Nothing gets downloaded/updated. A Message pops-up saying I need to confirm/klick yes in the windows pop-up to initiate the download.

But, no windows pop-up box is shown... which means I am stuck.... I even cannot re-download any other games purchased before.

Some questions:

- What might I be doing wrong?

(I do not get feedback from the origin interface on what might be wrong)

- How much free space do you need? 5-10-50-100 GB?
- Can you address the space needed to an external USB-C drive?

- Can you track download/install progress?

Can you help?

Thanks!

MVa

[MevalonicAcid]

After a whole set of attempts, some solution came out

 - I've set the switch for Origin cloud saving profile/... to 'on'

 - Logged out, closed/killed all Origin tasks in the task manager

 - Deleted the folders as described above

 - Uninstalled Origin Client (was located on on my D-Drive) but kept my games installed on this drive.

 - Restarted and installed the client on the OS (C-)drive

 - Logged in and opened my games library

 - In 1 second all games were up-to date (green check mark - downloaded and installed) So, it looks like the issue before was probably related to an incomplete handling of downloaded & installed files.

=> No warnings (on old version/close the windows message/ ... ) anymore when starting one of the updated games. Settings & key bindings were as saved before.

=> Downloading a new game started without an error message (installing and game start is for the upcoming night)

Thanks for the tips & suggestions!

MVa

[MevalonicAcid]

 Log-out/log-in did not work for me.

The steps that worked for me after many different approaches & attempts: 

 - I've set the switch for Origin cloud saving profile/... to 'on'

 - Logged out, closed/killed all Origin tasks in the task manager

 - Deleted the folders as described above

 - Uninstalled Origin Client (was located on on my D-Drive) but kept my games installed on this drive.

 - Restarted and installed the client on the OS (C-)drive

 - Logged in and opened my games library

Update of the games was concluded, new games did not end up anymore in the 'preparing for download' state 

[ITZ_District101]

you are amazing thanks been stuck with " preparing " for at least 2 hrs thank you

[SNIPER-_-13333]

thnx ....safe mood download helped me

[Jufyy]

Thanks so much! I can actually play now!

[Evsesay77]

Thx u sooo much that helped