July 2020
every time I try to get on a ea game it says invalid account then when I go on the website and try to log in using my xbox account it says ineligible as or Xbox account I have a lot of money spent across ea games I need a fix or I need all my money back this is a problem i should just be able to play without your stupid ea accounts this is very frustrating
July 2020 - last edited August 2020
Try resetting your EA Account password. This will help in most cases.
If that doesn’t work, wait 90 minutes and try again. You may have tried to reset your password too many times and too fast.
Contact us for help if you’re still having trouble.
Related Help article: https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/
Thanks.
July 2020 - last edited August 2020
Try resetting your EA Account password. This will help in most cases.
If that doesn’t work, wait 90 minutes and try again. You may have tried to reset your password too many times and too fast.
Contact us for help if you’re still having trouble.
Related Help article: https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/
Thanks.
August 2020
My EA account isn’t working on the EA/Origin websites so I made a new one with the same email but it isn’t connected to my EA games.
August 2020
I had the same issue before. Nothing really worked to fix it. It would be nice if EA stopped requiring Origin accounts on console altogether
August 2020
i have changed my password and it still says invalid account when I log on
August 2020
How do i email EA directly? I cant play apex because it says invalid account and i cant log into my EA account because i forgot my password and when i try to send a reset password page it never sends anything and yes ive checked my spam emails
August 2020
Find your EA Account email address using your game or Origin
Try resetting your EA Account password. This will help in most cases.
If that doesn’t work, wait 90 minutes and try again. You may have tried to reset your password too many times and too fast.
Contact us for help if you’re still having trouble.
Related Help article: https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/
Thanks.
August 2020
Your not understanding, if i was able to reset my password i wouldn't be having a problem, i know my email for the account. Ive never reset my password before so it cant be that ive tried too many times, ive just straight up never received an email, ive been trying for 3 hours now
August 2020
Nvm ill just reset my stats and start a new account, alot easier than jumping through hoops to play a game that ive played many times before