Re: Can’t sign into my ea account, my email address was changed

by EA_Barry
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Original Post

Can’t sign into my ea account, my email address was changed

★★★ Newbie

I need help

Message 31 of 37 (822 Views)

Re: Can’t sign into my ea account, my email address was changed

★★★ Newbie

Can’t sign into my ea account 

Message 32 of 37 (821 Views)

Re: Can’t sign into my ea account, my email address was changed

Community Manager

@leyvaedw000 

 

Please make contact with an EA Game Advisor for assistance.

Click the following link to get started: https://help.ea.com/en/contact-us/

 

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

barry.png
Message 33 of 37 (797 Views)

Invalid account

★★★ Newbie

I just reinstalled battlefront and its saying my account is invalid. I play on xbox. I know the account email and password.

Message 34 of 37 (819 Views)

Re: Invalid account

Community Manager

@cpfrank440 

 

Try resetting your EA Account password. This will help in most cases.

 

If that doesn’t work, wait 90 minutes and try again. You may have tried to reset your password too many times and too fast. 

 

Contact us for help if you’re still having trouble.

 

Related Help article: https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/

 

Thanks.

 
barry.png
Message 35 of 37 (795 Views)

Account Invalid PS4

Hi,

 

Ever since I launched apex with my account on another PS4 I have been unable to play any ea game on my own account. I’m guessing I’m getting the “invalid account” error now due to this. Anyway to fix this

Message 36 of 37 (787 Views)

Re: Account Invalid PS4

Community Manager

Hi there, @2fb7620bdfdaf63986c6f220cb63c17c.

 

Try resetting the password for your EA account at www.origin.com. That's normally what resolves this issue. Let me know what happens. Thanks!

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Message 37 of 37 (777 Views)