Download stuck on “Preparing to Play”

[BtySmash]

Nothing happens at step 2, i guess i have to refund this *

[EA_Blueberry]

@BtySmash 

Are you able to get the download going if you clean boot your PC and then immediately launch Origin as administrator by right-clicking on the desktop shortcut? This might be permissions related or a program running in the background blocking Origin from executing the download.

How to Clean Boot

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

[williacm]

Thanks for taking the time to write this out man. Never had any issues installing origin games but all of a sudden couldn't install Apex. I followed the clean boot directions from EA and then followed yours and it finally resumed the download. A+ for you brother. 

[allyxiha]

@horaciobp hey, I know this comment is old but I'm experiencing this problem rn and I'm doing yours but can you explain the part 3? like where do I create a new folder?

[EA_Atic]

I'm closing this thread to stop it from being necroed.

If you have any issues with SWBF1 please make a new topic about the issues you are having and what kind of steps you have tried to solve them.

/Atic