Campaign Mission General Distress hangs on loading

by Kingtag1999
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Original Post

Campaign Mission General Distress hangs on loading

★★★★ Novice

Hello everyone. I know that this topic has been discussed before (one post I saw was from 2019) but I wanted to see if anyone has a fix. In the campaign mode, the level General Distress absolutely refuses to load. Like it just...hangs. I once let it sit for about half an hour before giving up. Does anyone have a fix? or at the very least is there a community patch that fixes the issue? TIA

Message 1 of 9 (525 Views)

Re: Campaign Mission General Distress hangs on loading

Hero

How much free space do you have on the drives where the game is saved?

 

You might try resetting your cache.

 

I am not aware of any community patches for SWBF2. All patches have come from EA/DICE.

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Message 2 of 9 (504 Views)

Re: Campaign Mission General Distress hangs on loading

★★★★ Novice

I have it installed on my 12 TB hard drive (external) and I still have 8 TB left so it's not storage related. I've tried resetting my cache before but will reply with an update after I try again 

Message 3 of 9 (498 Views)

Re: Campaign Mission General Distress hangs on loading

★★★★ Novice

Resetting the cache did nothing at all. On Mission select the level immediately after is playable, but has the same issue. so basically, every mission onward is unplayable which makes the campaign unbeatable. EA, people still play this and this bug is preventing us from playing it. Fix it already!

Message 4 of 9 (482 Views)

Re: Campaign Mission General Distress hangs on loading

Hero

I suggest you post your platform, as the fix may be different based on what platform you're using.

 

If you're on PC, attach a DXDIAG report, as someone may spot something.

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Message 5 of 9 (479 Views)

Re: Campaign Mission General Distress hangs on loading

★★★★ Novice

Windows 11 is what I'm using.

Attached is the report

Message 6 of 9 (387 Views)

Re: Campaign Mission General Distress hangs on loading

Hero

Your DXDIAG suggests you have (or had) mods installed. That's going to be a problem for you, as mods are not supported and often cause havoc on systems. Sorry to say, a system reset may be in your future.

 

Before going down that path...

 

There are multiple issues called out in the diagnostic section at the bottom of the DXDIAG report. Try getting those resolved.

 

Free up space on your C drive (you're at 2% free space). Memory swapping, etc. may not be working correctly.

 

While it likely isn't your main issue, I suggest you also install newer drivers for your graphics card.

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Message 7 of 9 (363 Views)

Re: Campaign Mission General Distress hangs on loading

★★★★ Novice

I don't have any mods installed. This was a clean install. As for the C: drive, I have the game installed on my E: drive so I have no clue why the game is affected by my C: drive. Graphic cards and drivers are from 2021. 1660 Ti, so it's not a drivers issue. The game came.out in 2017. Hell my old far weaker laptop could run it just fine aside from some minor lag in the first level.

Message 8 of 9 (355 Views)

Re: Campaign Mission General Distress hangs on loading

Hero

@Kingtag1999 wrote:

As for the C: drive, I have the game installed on my E: drive so I have no clue why the game is affected by my C: drive.


I provide an example of how the C drive may be getting in the way. There are others, if you google. For example, SWBF2 stores saves in your Documents folder, which, by default, is on C:. You should free up space regardless to ensure other apps are not impacted.

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Message 9 of 9 (345 Views)