septiembre
Product: Leyendas de Apex
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your gamertag/PSN ID/EA Account name? Darkmessiak
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Darkmessiak
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Mirage
Which Legends were your squad mates using (if applicable)? No se
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Inicio
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Inicio
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 5
When did this happen? (dd.mm.yy hh:mm) 25 09.2024 13:00
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? No me deja ingresar al juego
What should be happening instead? Entrar al lobby
Steps: How can we find the bug ourselves? Intentando ingresar al juego
hace un mes
Hola, @Darkmessiak
Te recomiendo ponerte en contacto con soporte directamente para ver si ocurre algún problema con tu cuenta EA que impida conectarte.
Prueba con este enlace, puedes darle a "continuar sin iniciar sesión" y a continuación haz click donde pone "Chatea con nosotros" más abajo:
- Antonio
Primero, prueba estos pasos para solucionar posibles problemas al conectarte a un juego de EA.
Resuelve el problema y prueba la conexiónNos aseguraremos de que eres tú enviándote un código para tus dispositivos seguros.
Ayuda de EA: Verificación de inicio de sesión