December 2017
Hi.
I am writing regarding the issue of the app losing all assets for no apparent reason and therefore asking to re-log in, and then re-download all assets again.
Please note that I am not talking about issues downloading assets or issues of new assets being required. I am referring to the game, for no apparent reason from one run to the next, logging out and losing all assets. After a new log-in, my profile data is still there but all assets have disappeared.
This is a known issue but for some reason went forgotten.
For instance this entry is marked as SOLVED but if you read the trail you see it isn't.
This is another example of people becoming very frustrated at the issue and at the lack of response.
http://rr3.wikia.com/wiki/Thread:195110
I had this issue a few years ago on my iPhone 5S and that's the reason I stopped playing for a year or so.
Eventually I started playing again with no issues on my iPhone 5S, my iPhone 7 and sometimes my iPad, but now the issue reappeared. I feel that it has started since I installed GRID Motorsport but I can't confirm these things are related. It could be the upgrade to iOS 11.
I tried deleting the RR3 app and reinstalling it, but the issue of disappearing assets reappeared within a few days.
Iphone 7, iOS 11.2.1.
Too frustrating plus I won't always have wifi available to redownload everything. I think I will stop playing again if the issue doesn't get fixed quickly.
December 2017
@Marcunzen Please try the steps found here to see if they help: https://answers.ea.com/t5/Real-Racing-3/Real-Racing-3-download-all-assets-problem/m-p/5515597/highli...