I can't save my progress when logged in on Facebook Android 4.2.1

[Lounie22]

i don't know what's happening in my Real Racing 3 game in my Android 4.2.1 device. when logged out at my Facebook, i CAN save my rr3 progress. But when I log back in my Facebook account then tries to save my progress, it WON'T save and it always says "Connection error blah blah blah." is there anyone out here besides me that experiences this kind of problem? please help me guys. Thanks a lot!

[EA_Barry]

@Lounie22

That should be a temporary issue, please let us know if that is not the case, thanks.

[Lounie22]

That isn't the case sir. I noticed it everytime i'm trying to save my progress while my facebook account is logged in. I even thought that it was our internet connection was the culprit but it wasn't. But when i've logged out my facebook account and play RR3 as a Guest, I can save my progress every single time.

[EA_Barry]

@Lounie22

Can you try backing up to and restoring from the cloud using the info at the following links:

Backup: https://help.firemonkeys.com.au/hc/en-us/articles/212703067

Restore: https://help.firemonkeys.com.au/hc/en-us/articles/203145214

Thanks.

[Lounie22]

i can easily and without a sweat, backup and restore my progress, if i've logged out my facebook account. i can't backup and restore my progress when i'm logged into my facebook account.