Re: error reading user file - too short

by jeanpelletier
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Original Post

Plants vs. Zombies Erro

★ Novice

Plants vs. Zombies Erro. File too Short. of Play.

 

when I'll play. the following error appears. File too short.
  What seia this, my daughter can no longer play.

Message 3 of 10 (2,367 Views)

Plants vs Zombies won't load

★★★ Newbie

small error window says "error reading user file" at top of window, then "invalid file version" and click "ok"

 

game will not load. attempted to delete user files, but Origin folders aren't set up the same as what i found in google. live chat help says it's an hour wait - useless... hope to find a solution

Message 1 of 10 (2,408 Views)

File is too short Plants vs Zombies

★★★ Newbie

I've been playing this game for over a year now and when I tried clicking play the other day it tries to load but then I get this small box in the middle of my screen saying "Error reading user file"  and under that says "File too short".  Then it backs out to my origin window again.   Why am I getting this message?

Message 2 of 10 (3,325 Views)

Re: Plants vs. Zombies Erro

★ Novice

up

Message 4 of 10 (2,348 Views)

Re: Plants vs. Zombies Erro

★★★ Newbie

We have the exact same problem. I've tried uninstalling and re-installing the game. I've tried right clicking on the game image in origin to repair game and nothing has helped. I get a little gray box that pops up and says "Error reading user file" "File too short"

Message 5 of 10 (2,332 Views)

Re: Plants vs. Zombies Erro

Hero (Retired)

Try renaming this folder:

C:\Users\<USER>\Documents\PVZ Garden Warfare

to --  "PVZ Garden Warfare BACKUP"

 

Then relaunch the game.  Same error message?

Message 6 of 10 (2,322 Views)

Re: File is too short Plants vs Zombies

★★★ Newbie

Any restore method not work!!!

I have this problem after fresh Windows 7 + Origin + PvsZ installation!

 

Message 7 of 10 (3,034 Views)

error reading user file - too short

★★ Newbie

This is the message I get when trying to launch Plants VS Zombies (for Win10 PC).  How can I fix this?  I don't understand as the game worked yesterday with no problem.

Message 8 of 10 (2,260 Views)

Re: error reading user file - too short

Hey @sjholmwood,

 

 

Welcome to the AHQ forums! Can you please read this page and follow the steps for Windows 10:  https://bigfishgames.zendesk.com/hc/en-us/articles/231451928-File-Too-Short-Error-Plants-vs-Zombies#...

 

Let us know...

 

Best regards,
ParaMaster
____________________
If the answer is helpful: Grant XP/ Accept as Solution

 

 

Message 9 of 10 (2,256 Views)

Re: error reading user file - too short

★★★ Newbie

I did not have the folder "Big Fish Games" in the program data folder. 

I have pogoDGC, but nothing about plantvszombies (or inside folder there). 

 

Message 10 of 10 (1,847 Views)