July 2014
I too am experiencing this. we've got 2 xbox ones, and 2 headsets.
Scenario 1:
* 2 xbox ones attempting to play PvZ
* headsets used on both consoles
* we are in a party
* party chat is off
* kinect has been disabled on both consoles (this was thought to be a possible cause to the issues by EA)
Symptoms 1:
When in play, neither player can hear ANY chat from other players. Occasionally can hear each other (not in party chat). Restart of xbox ones and router makes no difference. Game is broken.
Scenario 2:
* 1 xbox one attempting to play PvZ
* headset used
* no party
* kinect has been disabled
Symptoms 2:
Chat can work at times, although doesn't see all players chatting? seems potentially only picks up the kinect users and no microphone users? (not sure here). Sporadic chat performance.
Great game! chat needs fixing.
NAT type: open
Router: r7000 nighthawk
August 2014
bump
September 2014
the voice is *still* broken - come on EA, where's the fix?
January 2016
Bump
January 2016
Bump
February 2016
May 2016
Same i have been going back to back between EA and Xbox for months and no solution from either. It seems they just keep blaming each other for the issue. And if it is a bug i doubt they're going to fix it now, if they even know how, since the second game is out.
May 2016
To bump this up, as the problems is still ocurring, and to add to it - it's not just with games. I was trying to watch a TV show with a friend last night (no game running), and suddenly he stopped hearing me. I tested the mic, everything worked fine, I could see the mic icon in chat window light up as I spoke, I could hear him fine - he still could not hear me. And we're using PC with windows, BTW.
October 2017
December 2017