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EA_Cath
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12 months ago

Re: Réparer encore et encore

Bonjour @Marion2789 , quel message d'erreur est-ce que vous rencontrez exactement? Vous jouez sur PC ou sur Mac?

About Problèmes Techniques Les Sims 4

Obtenez de l'aide avec les problèmes techniques et les téléchargements sur EA App, Steam, Epic, PC, Mac, Origin, Playstation et Xbox.15,313 PostsLatest Activity: 3 days ago
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Réparer encore et encore","moderationData":{"__ref":"ModerationData:moderation_data:8784697"},"body":"

Bonjour,

Je suis sur un PC sous Windows 10. Pour le message d'erreur, le voici :

Mais le jeu fonctionne après que j'ai lancé une réparation (parfois après avoir nécessiter un redémarrage suite à l'échec d'une 1er réparation).

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Merci pour votre retour @Marion2789 ! On dirait que plusieurs personnes rencontrent ce problème récemment, visiblement ce serait votre antivirus qui bloque l'un des fichiers du jeu. Vous utilisez un antivirus en particulier (Avast par exemple)?

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j'ai aussi ce soucis depuis l'avant dernière MAJ. Je n'ai pas change d'antivirus entre temps . Je possède avast. vous pensez que cela viens de cela? Comment résoudre ce bug

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@Friendly244 Apparemment il y aurait un conflit entre Avast et la dernière version du jeu. Vous pouvez essayer la méthode suivante:

\n\n
    \n
  1. Ouvrez Avast et allez dans Protection puis Quarantaine.
    2. \n
  2. A priori, vous devriez voir qu'Avast bloque le fichier \"ts4_x64.exe\". Faites passer la souris sur le nom du fichier puis cliquez sur les \"...\" qui s'affichent sur la droite.
    3. \n
  3. Sélectionnez Restaurer et Ajouter une exception
    4. \n
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