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sozinho","id":"message:10035763","entityType":"FORUM_TOPIC","eventPath":"category:the-sims-4-pt/category:the-sims-pt/category:ea-forums-pt/community:tghpe58374board:the-sims-4-technical-issues-pt/message:10035763","revisionNum":1,"repliesCount":27,"author":{"__ref":"User:user:142711"},"readOnly":false},"Conversation:conversation:10035763":{"__typename":"Conversation","id":"conversation:10035763","solved":true,"topic":{"__ref":"ForumTopicMessage:message:10035763"},"lastPostingActivityTime":"2020-09-22T19:14:53.892-07:00","lastPostTime":"2020-09-22T19:14:53.892-07:00","unreadReplyCount":27,"isSubscribed":false},"ModerationData:moderation_data:10035764":{"__typename":"ModerationData","id":"moderation_data:10035764","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:10035764_1":{"__typename":"Revision","id":"revision:10035764_1","lastEditTime":"2020-07-14T02:05:30.843-07:00"},"ForumReplyMessage:message:10035764":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:37"},"id":"message:10035764","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-pt/category:the-sims-pt/category:ea-forums-pt/community:tghpe58374board:the-sims-4-technical-issues-pt/message:10035763/message:10035764","revisionNum":1,"uid":10035764,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pt"},"conversation":{"__ref":"Conversation:conversation:10035763"},"subject":"Re: The sims 4 travando e fechando sozinho","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:10035764"},"body":"

Olá @cfcharada, 

\n\n

Lamento saber que seu jogo está fechando sozinho. Poderia nos dizer qual o exato erro que aparece quando isso ocorre? 

","body@stringLength":"278","rawBody":"

Olá @cfcharada, 

\n\n

Lamento saber que seu jogo está fechando sozinho. Poderia nos dizer qual o exato erro que aparece quando isso ocorre? 

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The sims 4 travando e fechando sozinho","moderationData":{"__ref":"ModerationData:moderation_data:10035765"},"body":"@EA_Mari não aparece nenhum erro ele fecha sem mensagem de erro","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"63","kudosSumWeight":0,"postTime":"2020-07-14T10:47:26.384-07:00","lastPublishTime":"2020-07-14T10:47:26.384-07:00","metrics":{"__typename":"MessageMetrics","views":853},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":24,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:10035766":{"__typename":"ModerationData","id":"moderation_data:10035766","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10035766":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:142711"},"id":"message:10035766","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-pt/category:the-sims-pt/category:ea-forums-pt/community:tghpe58374board:the-sims-4-technical-issues-pt/message:10035763/message:10035766","revisionNum":1,"uid":10035766,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pt"},"parent":{"__ref":"ForumReplyMessage:message:10035765"},"conversation":{"__ref":"Conversation:conversation:10035763"},"subject":"Re: The sims 4 travando e fechando sozinho","moderationData":{"__ref":"ModerationData:moderation_data:10035766"},"body":"@cfcharada você poderia me ajudar?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"34","kudosSumWeight":0,"postTime":"2020-07-14T12:09:23.736-07:00","lastPublishTime":"2020-07-14T12:09:23.736-07:00","metrics":{"__typename":"MessageMetrics","views":823},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":23,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:10035767":{"__typename":"ModerationData","id":"moderation_data:10035767","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10035767":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:37"},"id":"message:10035767","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-pt/category:the-sims-pt/category:ea-forums-pt/community:tghpe58374board:the-sims-4-technical-issues-pt/message:10035763/message:10035767","revisionNum":1,"uid":10035767,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pt"},"parent":{"__ref":"ForumReplyMessage:message:10035766"},"conversation":{"__ref":"Conversation:conversation:10035763"},"subject":"Re: The sims 4 travando e fechando sozinho","moderationData":{"__ref":"ModerationData:moderation_data:10035767"},"body":"@cfcharada Já tentou reparar o jogo pelo Origin pra ver se resolve isso: https://help.ea.com/pt-br/help/origin/origin/my-game-downloaded-through-origin-but-will-not-install/?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"175","kudosSumWeight":0,"postTime":"2020-07-15T00:57:19.649-07:00","lastPublishTime":"2020-07-15T00:57:19.649-07:00","metrics":{"__typename":"MessageMetrics","views":762},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":22,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:10035768":{"__typename":"ModerationData","id":"moderation_data:10035768","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10035768":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:142711"},"id":"message:10035768","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-pt/category:the-sims-pt/category:ea-forums-pt/community:tghpe58374board:the-sims-4-technical-issues-pt/message:10035763/message:10035768","revisionNum":1,"uid":10035768,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pt"},"parent":{"__ref":"ForumReplyMessage:message:10035767"},"conversation":{"__ref":"Conversation:conversation:10035763"},"subject":"Re: The sims 4 travando e fechando sozinho","moderationData":{"__ref":"ModerationData:moderation_data:10035768"},"body":"@EA_Mari já sim","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"15","kudosSumWeight":0,"postTime":"2020-07-15T06:00:45.529-07:00","lastPublishTime":"2020-07-15T06:00:45.529-07:00","metrics":{"__typename":"MessageMetrics","views":750},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":21,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:10035769":{"__typename":"ModerationData","id":"moderation_data:10035769","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10035769":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:37"},"id":"message:10035769","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-pt/category:the-sims-pt/category:ea-forums-pt/community:tghpe58374board:the-sims-4-technical-issues-pt/message:10035763/message:10035769","revisionNum":1,"uid":10035769,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pt"},"parent":{"__ref":"ForumReplyMessage:message:10035768"},"conversation":{"__ref":"Conversation:conversation:10035763"},"subject":"Re: The sims 4 travando e fechando sozinho","moderationData":{"__ref":"ModerationData:moderation_data:10035769"},"body":"@cfcharada Por favor anexe aqui um DXDiag do seu PC: https://answers.ea.com/t5/Problemas-tecnicos/COMO-OBTER-AS-INFORMACOES-DO-SEU-PC-USANDO-O-DXDIAG/td-p/5923496","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"163","kudosSumWeight":0,"postTime":"2020-07-16T01:09:48.930-07:00","lastPublishTime":"2020-07-16T01:09:48.930-07:00","metrics":{"__typename":"MessageMetrics","views":719},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":20,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:10035770":{"__typename":"ModerationData","id":"moderation_data:10035770","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10035770":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:142711"},"id":"message:10035770","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-pt/category:the-sims-pt/category:ea-forums-pt/community:tghpe58374board:the-sims-4-technical-issues-pt/message:10035763/message:10035770","revisionNum":1,"uid":10035770,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pt"},"parent":{"__ref":"ForumReplyMessage:message:10035769"},"conversation":{"__ref":"Conversation:conversation:10035763"},"subject":"Re: The sims 4 travando e fechando sozinho","moderationData":{"__ref":"ModerationData:moderation_data:10035770"},"body":"

dxdiag

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"8","kudosSumWeight":0,"postTime":"2020-07-16T11:15:23.389-07:00","lastPublishTime":"2020-07-16T11:15:23.389-07:00","metrics":{"__typename":"MessageMetrics","views":698},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":19,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[{"__typename":"AttachmentEdge","cursor":"MjUuNHwyLjF8b3w1fF9OVl98MQ","node":{"__ref":"Attachment:{\"id\":\"attachment:message10035770AttachmentNumber1\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/the-sims-4-technical-issues-pt/7583/1/DxDiag.txt\"}"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:10035771":{"__typename":"ModerationData","id":"moderation_data:10035771","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10035771":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:37"},"id":"message:10035771","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-pt/category:the-sims-pt/category:ea-forums-pt/community:tghpe58374board:the-sims-4-technical-issues-pt/message:10035763/message:10035771","revisionNum":1,"uid":10035771,"depth":8,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pt"},"parent":{"__ref":"ForumReplyMessage:message:10035770"},"conversation":{"__ref":"Conversation:conversation:10035763"},"subject":"Re: The sims 4 travando e fechando sozinho","moderationData":{"__ref":"ModerationData:moderation_data:10035771"},"body":"

Olá @cfcharada, 

\n\n

Obrigada pelo DXDiag. Há um problema na instalação da sua placa de vídeo, seu PC sequer está reconhecendo a placa como instalada. Pra resolver isso desinstale o driver de vídeo e em seguida faça a instalação da versão mais recente disponível aqui. 

\n\n

Se tiver qualquer dúvida nos avise! 

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The sims 4 travando e fechando sozinho","moderationData":{"__ref":"ModerationData:moderation_data:10035772"},"body":"@EA_Mari eu desinstalei pelo amd setting usei um programa para ver se tinha removido o driver e baixei um driver mais novo,vamos ver se para o problema agora","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"157","kudosSumWeight":0,"postTime":"2020-07-17T13:49:56.971-07:00","lastPublishTime":"2020-07-17T13:49:56.971-07:00","metrics":{"__typename":"MessageMetrics","views":614},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":16,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:10035773":{"__typename":"ModerationData","id":"moderation_data:10035773","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10035773":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:142711"},"id":"message:10035773","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-pt/category:the-sims-pt/category:ea-forums-pt/community:tghpe58374board:the-sims-4-technical-issues-pt/message:10035763/message:10035773","revisionNum":1,"uid":10035773,"depth":10,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pt"},"parent":{"__ref":"ForumReplyMessage:message:10035772"},"conversation":{"__ref":"Conversation:conversation:10035763"},"subject":"Re: The sims 4 travando e fechando sozinho","moderationData":{"__ref":"ModerationData:moderation_data:10035773"},"body":"@cfcharada Depois que eu desinstalei o driver e instalei de novo pelo amd settings usei o ddu programa para reinstalar driver de placa de video q diz q a placa de video está instalada com o driver atual.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2020-07-17T14:06:44.644-07:00","lastPublishTime":"2020-07-17T14:06:44.644-07:00","metrics":{"__typename":"MessageMetrics","views":597},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":15,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:10035775":{"__typename":"ModerationData","id":"moderation_data:10035775","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10035775":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:142711"},"id":"message:10035775","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-pt/category:the-sims-pt/category:ea-forums-pt/community:tghpe58374board:the-sims-4-technical-issues-pt/message:10035763/message:10035775","revisionNum":1,"uid":10035775,"depth":11,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pt"},"parent":{"__ref":"ForumReplyMessage:message:10035773"},"conversation":{"__ref":"Conversation:conversation:10035763"},"subject":"Re: The sims 4 travando e fechando sozinho","moderationData":{"__ref":"ModerationData:moderation_data:10035775"},"body":"

poderia verificar para mim se ainda existe algum erro,ativei pela bios a placa de video

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"89","kudosSumWeight":0,"postTime":"2020-07-19T00:37:27.960-07:00","lastPublishTime":"2020-07-19T00:37:27.960-07:00","metrics":{"__typename":"MessageMetrics","views":536},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":14,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[{"__typename":"AttachmentEdge","cursor":"MjUuNHwyLjF8b3w1fF9OVl98MQ","node":{"__ref":"Attachment:{\"id\":\"attachment:message10035775AttachmentNumber1\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/the-sims-4-technical-issues-pt/7588/1/DxDiag.txt\"}"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:10035776":{"__typename":"ModerationData","id":"moderation_data:10035776","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10035776":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:37"},"id":"message:10035776","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-pt/category:the-sims-pt/category:ea-forums-pt/community:tghpe58374board:the-sims-4-technical-issues-pt/message:10035763/message:10035776","revisionNum":1,"uid":10035776,"depth":12,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pt"},"parent":{"__ref":"ForumReplyMessage:message:10035775"},"conversation":{"__ref":"Conversation:conversation:10035763"},"subject":"Re: The sims 4 travando e fechando sozinho","moderationData":{"__ref":"ModerationData:moderation_data:10035776"},"body":"@cfcharada Agora eu consigo ver a placa instalada no DXDiag. Conseguiu rodar o jogo?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"85","kudosSumWeight":0,"postTime":"2020-07-20T01:45:38.031-07:00","lastPublishTime":"2020-07-20T01:45:38.031-07:00","metrics":{"__typename":"MessageMetrics","views":515},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":13,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:10035777":{"__typename":"ModerationData","id":"moderation_data:10035777","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10035777":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:142711"},"id":"message:10035777","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-pt/category:the-sims-pt/category:ea-forums-pt/community:tghpe58374board:the-sims-4-technical-issues-pt/message:10035763/message:10035777","revisionNum":1,"uid":10035777,"depth":13,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pt"},"parent":{"__ref":"ForumReplyMessage:message:10035776"},"conversation":{"__ref":"Conversation:conversation:10035763"},"subject":"Re: The sims 4 travando e fechando sozinho","moderationData":{"__ref":"ModerationData:moderation_data:10035777"},"body":"@EA_Mari consegui sim thank you","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"31","kudosSumWeight":2,"postTime":"2020-07-20T17:48:09.101-07:00","lastPublishTime":"2020-07-20T17:48:09.101-07:00","metrics":{"__typename":"MessageMetrics","views":491},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":12,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:10035778":{"__typename":"ModerationData","id":"moderation_data:10035778","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:10035778":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:37"},"id":"message:10035778","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-pt/category:the-sims-pt/category:ea-forums-pt/community:tghpe58374board:the-sims-4-technical-issues-pt/message:10035763/message:10035778","revisionNum":1,"uid":10035778,"depth":14,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pt"},"parent":{"__ref":"ForumReplyMessage:message:10035777"},"conversation":{"__ref":"Conversation:conversation:10035763"},"subject":"Re: The sims 4 travando e fechando sozinho","moderationData":{"__ref":"ModerationData:moderation_data:10035778"},"body":"@cfcharada Obrigada por confirmar e por favor marca a solução como aceita pra ajudar outros jogadores que possam ter o mesmo problema.

Divirta-se! 😉","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"154","kudosSumWeight":9,"postTime":"2020-07-21T01:55:36.218-07:00","lastPublishTime":"2020-07-21T01:55:36.218-07:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":1046},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"repliesCount":11,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:10035779":{"__typename":"ModerationData","id":"moderation_data:10035779","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10035779":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:142711"},"id":"message:10035779","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-pt/category:the-sims-pt/category:ea-forums-pt/community:tghpe58374board:the-sims-4-technical-issues-pt/message:10035763/message:10035779","revisionNum":1,"uid":10035779,"depth":15,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pt"},"parent":{"__ref":"AcceptedSolutionMessage:message:10035778"},"conversation":{"__ref":"Conversation:conversation:10035763"},"subject":"Re: The sims 4 travando e fechando sozinho","moderationData":{"__ref":"ModerationData:moderation_data:10035779"},"body":"@EA_Mari o jogo voltou a crashar","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"32","kudosSumWeight":0,"postTime":"2020-07-22T23:13:25.008-07:00","lastPublishTime":"2020-07-22T23:13:25.008-07:00","metrics":{"__typename":"MessageMetrics","views":445},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":10,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:10035780":{"__typename":"ModerationData","id":"moderation_data:10035780","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10035780":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:142711"},"id":"message:10035780","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-pt/category:the-sims-pt/category:ea-forums-pt/community:tghpe58374board:the-sims-4-technical-issues-pt/message:10035763/message:10035780","revisionNum":1,"uid":10035780,"depth":16,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pt"},"parent":{"__ref":"ForumReplyMessage:message:10035779"},"conversation":{"__ref":"Conversation:conversation:10035763"},"subject":"Re: The sims 4 travando e fechando sozinho","moderationData":{"__ref":"ModerationData:moderation_data:10035780"},"body":"

bom vou mandar dx diag novamente

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dxdiag novamente

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não aparece nada escrito igual o erro que dava antes

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The sims 4 travando e fechando sozinho","moderationData":{"__ref":"ModerationData:moderation_data:10035785"},"body":"@EA_Mari fica aparecendo não está respondendo até crashar.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"58","kudosSumWeight":0,"postTime":"2020-07-23T13:15:04.547-07:00","lastPublishTime":"2020-07-23T13:15:04.547-07:00","metrics":{"__typename":"MessageMetrics","views":416},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":4,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:10035786":{"__typename":"ModerationData","id":"moderation_data:10035786","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10035786":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:142711"},"id":"message:10035786","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-pt/category:the-sims-pt/category:ea-forums-pt/community:tghpe58374board:the-sims-4-technical-issues-pt/message:10035763/message:10035786","revisionNum":1,"uid":10035786,"depth":21,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pt"},"parent":{"__ref":"ForumReplyMessage:message:10035785"},"conversation":{"__ref":"Conversation:conversation:10035763"},"subject":"Re: The sims 4 travando e fechando sozinho","moderationData":{"__ref":"ModerationData:moderation_data:10035786"},"body":"@cfcharada teve uma atualização hoje,se voltar a travar eu aviso,o boot da placa mãe tava legacy,coloquei uefi e legacy não travou,vamos ver com o tempo.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"153","kudosSumWeight":0,"postTime":"2020-07-23T14:37:42.497-07:00","lastPublishTime":"2020-07-23T14:37:42.497-07:00","metrics":{"__typename":"MessageMetrics","views":411},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":3,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:10035787":{"__typename":"ModerationData","id":"moderation_data:10035787","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10035787":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:37"},"id":"message:10035787","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-pt/category:the-sims-pt/category:ea-forums-pt/community:tghpe58374board:the-sims-4-technical-issues-pt/message:10035763/message:10035787","revisionNum":1,"uid":10035787,"depth":22,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pt"},"parent":{"__ref":"ForumReplyMessage:message:10035786"},"conversation":{"__ref":"Conversation:conversation:10035763"},"subject":"Re: The sims 4 travando e fechando sozinho","moderationData":{"__ref":"ModerationData:moderation_data:10035787"},"body":"

Obrigada por confirmar @cfcharada. 👍

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em outro forum diz q eu estou com falha de bucket 4 no windows eu fiz todas as etapas mas não tive muito tempo para testar o the sims 4 ainda

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The sims 4 travando e fechando sozinho","moderationData":{"__ref":"ModerationData:moderation_data:10035790"},"body":"@EA_Mari oii estou com o mesmo problema, meu the sims 4 está fechando sozinho , antes funcionava normalmente, agora vem dando esse problema não sei oque fazer já reparei o jogo , já desistalei já removi mods e nada .. continua fechando sozinho pode me ajudar ?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2020-09-22T19:14:53.892-07:00","lastPublishTime":"2020-09-22T19:14:53.892-07:00","metrics":{"__typename":"MessageMetrics","views":261},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1748003367278":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1748003367278","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case 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