La semana pasada mientras estaba jugando normalmente a Sims4, aparecio un mensaje de "Error de entrega de los Sims Codigo: 00000008:00000000000000c8" Continué normalmente, y sali.
Ahora, al ingresar, apenas termina la pantalla de carga, aparece de nuevo. Si trato de continuar la partida, o iniciar una nueva, aparece el error "No se ha podido guardar la partida. Sal al menu principal y haz clic en Jugar para volver a cargarla. COdigo de error:22"
Procedí a mover la carpeta de Electronics Arts de "Documentos" a otro lugar, para comenzar una nueva partida, y los errores continuaban.
Buscando en el foro, encontre algunos temas con el mismo problema, y algunas de las soluciones eran mover la carpeta de "Documentos" y eliminar las carpetas de cache de Origin.
Tambien reparar el juego.
Nada de eso funcion{o, asique desinstalé Sims4, eliminé manualmente todas las carpetas de Electronic Arts / Sims, limpié temporales y registro con herramientas como CCLeaner, y reinstalé el juego.
El problema seguia, asique desinstalé el juego, desinstalé origin, hice la misma limpieza comentada anteriormente, y volvi a instalar Origin, y volvi a instalar Los Sims.
El problema continúa, por lo que recurro a este foro. Adjunto capturas de pantalla de los errores y el log de dxdiag, a ver si pueden ayudarme.
Hace tiempo vengo ejecutando el juego en esta notebook y nunca tuve problemas. No hubo cambios de hard o de soft en absoluto (ni siquiera la ultima actualizacion de Windows 11)
Espero puedan ayudarme ya que no se mas que probar.
EDITO: Ya prob{e desactivando "Seguridad de Windows" y nada. Gracias!
No se trata de un error general del juego, no está a afectando a todos los jugadores, por lo que personalmente no contaría con que una actualización lo resolviese.
Los elementos de la biblioteca no pueden provocar este comportamiento, sean de Maxis o sean de otros jugadores. Además, tu biblioteca debe estar vacía ya que la carpeta de datos se ha restablecido.
¿Has probado a desactivar temporalmente el antivirus para ver si este pudiese interferir con el comportamiento del juego?
About Los Sims 4 Problemas Técnicos & Bugs
Obtén ayuda con problemas técnicos, subidas y descargas de EA app, Steam, Epic, PC, Mac, Origin, PlayStation y Xbox.11,532 PostsLatest Activity: 2 hours ago
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Buenas noches!
La semana pasada mientras estaba jugando normalmente a Sims4, aparecio un mensaje de \"Error de entrega de los Sims Codigo: 00000008:00000000000000c8\" Continué normalmente, y sali.
Ahora, al ingresar, apenas termina la pantalla de carga, aparece de nuevo. Si trato de continuar la partida, o iniciar una nueva, aparece el error \"No se ha podido guardar la partida. Sal al menu principal y haz clic en Jugar para volver a cargarla. COdigo de error:22\"
Procedí a mover la carpeta de Electronics Arts de \"Documentos\" a otro lugar, para comenzar una nueva partida, y los errores continuaban.
Buscando en el foro, encontre algunos temas con el mismo problema, y algunas de las soluciones eran mover la carpeta de \"Documentos\" y eliminar las carpetas de cache de Origin.
Tambien reparar el juego.
Nada de eso funcion{o, asique desinstalé Sims4, eliminé manualmente todas las carpetas de Electronic Arts / Sims, limpié temporales y registro con herramientas como CCLeaner, y reinstalé el juego.
El problema seguia, asique desinstalé el juego, desinstalé origin, hice la misma limpieza comentada anteriormente, y volvi a instalar Origin, y volvi a instalar Los Sims.
El problema continúa, por lo que recurro a este foro. Adjunto capturas de pantalla de los errores y el log de dxdiag, a ver si pueden ayudarme.
Hace tiempo vengo ejecutando el juego en esta notebook y nunca tuve problemas. No hubo cambios de hard o de soft en absoluto (ni siquiera la ultima actualizacion de Windows 11)
Espero puedan ayudarme ya que no se mas que probar.
EDITO: Ya prob{e desactivando \"Seguridad de Windows\" y nada. Gracias!
","body@stringLength":"1693","rawBody":"
Buenas noches!
La semana pasada mientras estaba jugando normalmente a Sims4, aparecio un mensaje de \"Error de entrega de los Sims Codigo: 00000008:00000000000000c8\" Continué normalmente, y sali.
Ahora, al ingresar, apenas termina la pantalla de carga, aparece de nuevo. Si trato de continuar la partida, o iniciar una nueva, aparece el error \"No se ha podido guardar la partida. Sal al menu principal y haz clic en Jugar para volver a cargarla. COdigo de error:22\"
Procedí a mover la carpeta de Electronics Arts de \"Documentos\" a otro lugar, para comenzar una nueva partida, y los errores continuaban.
Buscando en el foro, encontre algunos temas con el mismo problema, y algunas de las soluciones eran mover la carpeta de \"Documentos\" y eliminar las carpetas de cache de Origin.
Tambien reparar el juego.
Nada de eso funcion{o, asique desinstalé Sims4, eliminé manualmente todas las carpetas de Electronic Arts / Sims, limpié temporales y registro con herramientas como CCLeaner, y reinstalé el juego.
El problema seguia, asique desinstalé el juego, desinstalé origin, hice la misma limpieza comentada anteriormente, y volvi a instalar Origin, y volvi a instalar Los Sims.
El problema continúa, por lo que recurro a este foro. Adjunto capturas de pantalla de los errores y el log de dxdiag, a ver si pueden ayudarme.
Hace tiempo vengo ejecutando el juego en esta notebook y nunca tuve problemas. No hubo cambios de hard o de soft en absoluto (ni siquiera la ultima actualizacion de Windows 11)
Espero puedan ayudarme ya que no se mas que probar.
EDITO: Ya prob{e desactivando \"Seguridad de Windows\" y nada. Gracias!
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La semana pasada mientras estaba jugando normalmente a Sims4, aparecio un mensaje de \"Error de entrega de los Sims Codigo: 00000008:00000000000000c8\" Continué normalmente, y sali. 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El equipo tiene capacidad suficiente para ejecutar el juego, por lo que no es probable que el problema este provocado por el hardware del ordenador.
\n\n
Has probado todos los procedimiento básicos que suelen funcionar, parece que sin éxito. Te sugiero probar con un inicio limpio de Windows. Esto no borra archivos de tu ordenador ni formatea el disco duro, simplemente desactiva servicios y programas no esenciales, esto ayuda a ver si hay algún programa interfiriendo con el juego. Aquí puedes aprender a realizar un inicio limpio. Una vez hecho, prueba a ejecutar el juego de nuevo.
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Antes que nada, muchas gracias por tu pronta respuesta.
Intenté el inicio limpio, deshabilitando todos los servicios \"no microsoft\" y deshabilitando todos los programas que se inician con windows.. en fin, como indica el tutorial que me enviaste.. pero lamentablemente el juego sigue sin funcionar =(
Quizas deba esperar a que lancen alguna actualizacion del juego base?
Crees que algun item de la biblioteca pueda estar interfiriendo? (Aclaro: Solo tengo algunos elementos de la galeria de Maxis. No tengo mods, hacks ni nada que se le parezca)
Como dato adicional, estoy 100% seguro que mi computadora no tiene virus/spyware/etc..
Espero que pueda haber mas cosas por intentar.. -y recuperar mi partida guardada-
Gracias nuevamente!!
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No se trata de un error general del juego, no está a afectando a todos los jugadores, por lo que personalmente no contaría con que una actualización lo resolviese.
\n\n
Los elementos de la biblioteca no pueden provocar este comportamiento, sean de Maxis o sean de otros jugadores. Además, tu biblioteca debe estar vacía ya que la carpeta de datos se ha restablecido.
\n\n
¿Has probado a desactivar temporalmente el antivirus para ver si este pudiese interferir con el comportamiento del juego?
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Ya habia probado deshabilitando el antivirus desde \"Seguridad de Windows\" y no habia funcionado, pero ahora, en vez de deshabilitar totalmente, añadí excepciones en la configuracion y..
¡¡¡¡¡¡FUNCIONÓ!!!!!
Por lo que, al menos en mi caso, solo agregar estas dos carpetas (adjunto Captura) a las exclusiones de seguridad de windows, el juego se ejecuta con normalidad.
GRACIAS DE NUEVO!
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Me alegro 🙂 ¡Ahora a disfrutar del juego!","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"58","kudosSumWeight":0,"postTime":"2022-10-03T10:36:37.018-07:00","lastPublishTime":"2022-10-03T10:36:37.018-07:00","metrics":{"__typename":"MessageMetrics","views":1712},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":7,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:5207565":{"__typename":"User","id":"user:5207565","uid":5207565,"login":"1489g2cefe00","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-10-11T18:12:48.752-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-12.svg?time=1721239731000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:5207565"},"ModerationData:moderation_data:8841916":{"__typename":"ModerationData","id":"moderation_data:8841916","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:8841916":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:5207565"},"id":"message:8841916","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-es/category:the-sims-es/category:ea-forums-es/community:tghpe58374board:the-sims-4-technical-issues-es/message:8841910/message:8841916","revisionNum":1,"uid":8841916,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-es"},"parent":{"__ref":"ForumReplyMessage:message:8841915"},"conversation":{"__ref":"Conversation:conversation:8841910"},"subject":"Re: \"Error de entrega de los sims\" y \"sin memoria\"","moderationData":{"__ref":"ModerationData:moderation_data:8841916"},"body":"
hola que tal, tengo el mismo problema pero aunque intenté un montón de cosas, sigue ocurriendo. La única vez que se me arregló fue con una actualización pero ahora que hubo otra, me aparece el error de nuevo. Realmente no sé que hacer.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2022-10-16T13:53:04.944-07:00","lastPublishTime":"2022-10-16T13:53:04.944-07:00","metrics":{"__typename":"MessageMetrics","views":1599},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":6,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:8841917":{"__typename":"ModerationData","id":"moderation_data:8841917","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:8841917":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:77312"},"id":"message:8841917","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-es/category:the-sims-es/category:ea-forums-es/community:tghpe58374board:the-sims-4-technical-issues-es/message:8841910/message:8841917","revisionNum":1,"uid":8841917,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-es"},"parent":{"__ref":"ForumReplyMessage:message:8841916"},"conversation":{"__ref":"Conversation:conversation:8841910"},"subject":"Re: \"Error de entrega de los sims\" y \"sin memoria\"","moderationData":{"__ref":"ModerationData:moderation_data:8841917"},"body":"@1489g2cefe00 ,
¿Qué procedimientos has probado ya sin éxito?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"65","kudosSumWeight":0,"postTime":"2022-10-17T04:11:53.159-07:00","lastPublishTime":"2022-10-17T04:11:53.159-07:00","metrics":{"__typename":"MessageMetrics","views":1574},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":5,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:8841918":{"__typename":"ModerationData","id":"moderation_data:8841918","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:8841918":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:5207565"},"id":"message:8841918","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-es/category:the-sims-es/category:ea-forums-es/community:tghpe58374board:the-sims-4-technical-issues-es/message:8841910/message:8841918","revisionNum":1,"uid":8841918,"depth":8,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-es"},"parent":{"__ref":"ForumReplyMessage:message:8841917"},"conversation":{"__ref":"Conversation:conversation:8841910"},"subject":"Re: \"Error de entrega de los sims\" y \"sin memoria\"","moderationData":{"__ref":"ModerationData:moderation_data:8841918"},"body":"
Probé mover la carpeta de documentos, sacar el cc, lo último que le mencionaste al otro usuario del antivirus, reparar y actualizar desde origin, borrar el juego y descargarlo de nuevo y limpiar algunos archivos.
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¿Podrías proporcionar un archivo de diagnóstico del equipo?
\n
-Dale a Inicio / ejecutar... y escribe \"dxdiag\". (Si tienes Windows 8 puedes hacerlo usando el buscador de la esquina superior derecha) -Te saldrá una ventana nueva con info de tu ordenador. Abajo, dale a \"Guardar la información...\". -Esto generará un archivo de texto con la info de tu ordenador. La única información personal es el nombre del equipo, que puedes encontrar entre las primeras líneas y borrar si quieres. -Sube ese archivo aquí, usando el botón \"Examinar...\" que verás al responder a este mensaje.
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Buenas tardes. Disculpa la demora
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