NO PUEDO ENTRAR A NINGUN SERVIDOR

[marianobm]

HOla a todos, muy buen foro.
Hace unas semanas compre el BTF3 PREMIUM, venia jugandolo de maravillas, cuando de pronto hace unos dias, trato de entrar a algun server, y no me conecta, y luego me sale que el juego esta desconectado, una y otra y OTRAA VEZ, y mas de una vez me pidio el codigo del producto, el cual no tengo ni idea donde este. Desinstale y voldi a instalar el origin,
Desconecte y volvi a conectar la conexion a internet y     N O     H A Y      C A S O.}

Alguien me puede dar da una solucion? Me siento victima de una estafa.

Saludos Mariano

[crunchipop]

Hola @marianobm, en donde lo compraste?

[marianobm]

Lo compre online en la web de origin ea.

[dementia71]

Hola Mariano, me ocurre algo similar con el Star Wars Battlefront. Lo compré por Origin On line junto al seasson Pack, hasta hace 2 días entraba en todos los servidores, ahora tarda y me pone o que no se puede conectar, o que no hay servidores con gente jugando y me manda a espera. Probé el TITAN FALL y anda perfecto, es solo con el SWB.

una vez puse comprobar si no había errores, y asi entre en un mapa, pero a la hora volvi a intentar entrar y el mismo problema.

Saludos

[crunchipop]

Hola @marianobm, para ese problema necesitas contactar con soporte de Origin, aqui te dejo los enlaces

http://help.ea.com/es

o

http://help.ea.com/mx

[marianobm]

Hola, FELIZ AÑO !!! gracias por las respuestas !!
Reinstale el juego y al menos a un servidor cada tanto me deja entrar.
En ocasiones me sale un cartel en donde hay 2 opciones, en una dicen si soy (mi nombre y apellido)
y en la otra si no lo soy.
Al cliquear que soy yo, me pide el codigo de producto, y la verdad es q no se de donde sacarlo.

[crunchipop]

Hola @marianobm, podrias poner alguna captura de pantalla?

[marianobm]

este es el cartel que me sale.

[crunchipop]

Hola @marianobm, mira en detalles de juego, dale click derecho sobre la caratula y ve a esa opcion, ahi te debe mostrar el codigo de producto, copialo y luego cuando te muestre ese cartel dale en Activar juego.

Si persiste :

Si compraste el juego en un tercero, necesitas contactar con quien te vendio el codigo, si lo compraste en Origin ve a soporte y contacta con un asesor, aqui te dejo los enlaces

http://help.ea.com/es

o

http://help.ea.com/mx

[marianobm]

nas hoy entrando a >ORIGIN me salio esto

55 feb 21 17:58:08.160 Event OriginApplication::onGeoCountryResponse 5272 Country code:AR
56 feb 21 17:58:09.667 Event Origin::Client::LoginViewController::onUrlChanged 5272 onUrlChanged: url = [https://signin.ea.com/p/pc/login]
57 feb 21 17:58:15.262 Event Origin::Client::LoginViewController::onUrlChanged 5272 onUrlChanged: url = [https://signin.ea.com/p/pc/login]
58 feb 21 17:58:15.480 Event Origin::Client::LoginViewController::onUrlChanged 5272 onUrlChanged: url = [qrc:///html/login_successful.html]
59 feb 21 17:58:15.483 Event Origin::Client::AuthenticationJsHelper::onLoginSuccess 5272 Successfully logged in: ONLINE
60 feb 21 17:58:15.502 Event Origin::Services::Session::LoginRegistrationSession::extractCid 5272 Logging in as invisible? = true
61 feb 21 17:58:15.502 Event Origin::Services::Session::LoginRegistrationSession::retrieveTokens 5272 Initial token retrieval
62 feb 21 17:58:18.253 Event Origin::Services::Session:toreOfflineLoginInfo 5272 storeOfflineLoginInfo : Opened successfully:
63 feb 21 17:58:18.559 Event Origin::Engine::HookWin32 5272 Hooking IGO.
64 feb 21 17:58:18.560 Event Origin::Engine::HookWin32 5272 Successfully hooked IGO.
65 feb 21 17:58:18.603 Event Origin::Engine::CleanLogFolder 5272 Cleaning up IGO logs (305 / 256)
66 feb 21 17:58:18.673 Event Origin::Engine::OIGOffsetsLookupWorker:tarted 5144 Running process D:\juegos\Origin\IGOProxy.exe -L DX8 -V
67 feb 21 17:58:18.673 Event Origin::Engine::OIGOffsetsLookupWorker:tarted 6028 Running process D:\juegos\Origin\IGOProxy.exe -L DX9 -V
68 feb 21 17:58:18.673 Event Origin::Engine::OIGOffsetsLookupWorker:tarted 5124 Running process D:\juegos\Origin\IGOProxy.exe -L DX11 -V
69 feb 21 17:58:18.674 Event Origin::Engine::OIGOffsetsLookupWorker:tarted 5220 Running process D:\juegos\Origin\IGOProxy.exe -L DX12 -V
70 feb 21 17:58:18.674 Event Origin::Engine::OIGOffsetsLookupWorker:tarted 5524 Running process D:\juegos\Origin\IGOProxy.exe -L DX10 -V
71 feb 21 17:58:18.674 Event Origin::Engine::OIGOffsetsLookupWorker:tarted 4908 Running process D:\juegos\Origin\IGOProxy64.exe -L DX12 -V
72 feb 21 17:58:18.674 Event Origin::Engine::OIGOffsetsLookupWorker:tarted 5156 Running process D:\juegos\Origin\IGOProxy64.exe -L DX10 -V
73 feb 21 17:58:18.675 Event Origin::Engine::OIGOffsetsLookupWorker:tarted 1720 Running process D:\juegos\Origin\IGOProxy64.exe -L DX9 -V
74 feb 21 17:58:18.676 Event Origin::Engine::OIGOffsetsLookupWorker:tarted 5148 Running process D:\juegos\Origin\IGOProxy64.exe -L DX11 -V
75 feb 21 17:58:18.719 Event OriginApplication:rintUserSettings 5272 DownloadInPlaceDir: D:\BF4\
76 feb 21 17:58:18.719 Event OriginApplication:rintUserSettings 5272 CacheDir: C:\ProgramData\Origin\DownloadCache
77 feb 21 17:58:18.737 Event Origin::Client::LoginFlow::onUserLoggedIn 5272 Session ID; {368e5bb3-7a77-4caf-88a8-e868b8c2ae2e}
78 feb 21 17:58:18.747 Event Origin::Client::MainFlow::onLoginFlowFinished 5272 onLoginFlowFinished
**79 feb 21 17:58:18.766 Error Origin::Services::OriginServiceResponse:rocessReply 5272 OriginServiceResponse QNetworkReply error code [99] error string : [Unknown error] HTTP status code [0] X-Origin-Ops [] XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
**80 feb 21 17:58:18.766 Error Origin::Services::OriginServiceResponse::reportTelemetry 5272 Failed with REST error code -1 error string: Unknown error
81 feb 21 17:58:18.806 Event Origin::Client::LoginViewController::closeLoginWindow 5272 Closing login window.
82 feb 21 17:58:19.466 Event Origin::Services::Connection::ConnectionStatesService::onUserOnlineAllChecksCompleted 5272 onUserOnlineAllChecksCompleted: true
83 feb 21 17:58:19.470 Event Origin::Chat::Connection::doConnection 5272 attempting connection to chat server
84 feb 21 17:58:19.614 Action Origin::Client::ClientView:howStore 5272 Trying to load store home
85 feb 21 17:58:19.614 Event Origin::Engine::UpdateController::checkForUpdate 5272 [Origin Autoupdater] Checking for update
86 feb 21 17:58:19.662 Event JingleClient::OnStateChange 5892 Jingle received state opening
87 feb 21 17:58:19.716 Event Origin::Engine::Content::BaseGamesController::onEntitlementsInitialized 4812 NucleusEntitlementController is initialized. Initialization source: 1
88 feb 21 17:58:19.716 Action Origin::Client::NetPromoterViewController::okToShow 5272 client - ok to show
**89 feb 21 17:58:19.809 Warning Origin::Services::Publishing::ConversionUtil::ConvertGameDistributionSubType 4812 For offer [OFB-EAST:50500] found unexpected gameDistributionSubTypeValue [Free2Play] defaulting to ItemSubTypeNormalGame.
90 feb 21 17:58:19.855 Event JingleClient::OnStateChange 5892 Jingle received state closed for stream error
91 feb 21 17:58:19.855 Event Origin::Chat::Connection::doConnection 5272 attempting connection to chat server
92 feb 21 17:58:19.889 Event Origin::Services::NetPromoterServiceResponse:rocessReply 5272 NetPromoterServiceResponse 404
93 feb 21 17:58:19.895 Event Origin::Client::PromoView::load 5272 Showing Promo browser.
94 feb 21 17:58:19.904 Action Origin::Client::NetPromoterViewController::logResponseError 5272 Not showing - error | Error downloading https://atom.dm.origin.com/atom/netPromoter/XXX?offset=0 - server replied: Not Found
95 feb 21 17:58:19.954 Event Origin::Downloader::LocalInstallProperties::Load 4812 Loading LocalInstallProperties: D:\BF4\Battlefield 3\\__Installer\installerdata.xml
**96 feb 21 17:58:19.971 Error Origin::Engine::Content::LocalContent::defaultLauncher 4812 No launcher found matching the 32/64 bit depth of OS... b64BitOS:true
97 feb 21 17:58:20.058 Event JingleClient::OnStateChange 2636 Jingle received state opening
98 feb 21 17:58:20.140 Event Origin::Engine::Content::BaseGamesController::checkInitializationComplete 4812 Initialized base games controllers, processing catalog suppressions.
99 feb 21 17:58:20.936 Event Origin::Services::AchievementShareServiceResponses:arseSuccessBody 5272 RECEIVED payload does not contain shareXXXXXXXXXXXX - adding it for completion:
{
"pidPrivacySettings" : {
"facebookDiscoverable" : "NO_ONE",
"psnIdDiscoverable" : "NO_ONE",
"xboxTagDiscoverable" : "NO_ONE",
"showRealName" : "EVERYONE"
}
}
100 feb 21 17:58:22.473 Event Origin::Client::PromoView::onRequestFinished 5272 Promo service returned 404.
101 feb 21 17:58:22.473 Event Origin::Client::PageErrorDetector::networkRequestFinished 5272 Load Error 203 (HTTP status 404) for host: promomanager.dm.origin.com
102 feb 21 17:58:22.477 Event Origin::Client::PromoView::onLoadFinished 5272 Page loaded: true(status=404)
103 feb 21 17:58:22.477 Event Origin::Client::PromoBrowserViewController:romoDialogLoadResult 5272 Page loaded: true(status=404)
104 feb 21 17:58:23.338 Event JingleClient::OnStateChange 2636 Jingle received state open
105 feb 21 17:58:23.551 Event RosterHandler::ContactsAdded 2636 Jingle contact added to roster
106 feb 21 17:58:25.442 Event JingleClient::RequestBlockList 5272 Jingle requesting block list
107 feb 21 17:58:26.719 Event JingleClient::OnBlockListReceived 2636 Jingle received block list
108 feb 21 17:58:27.173 Event RosterHandler::IncomingPresenceChanged 2636 Jingle contact presence changed
109 feb 21 17:58:29.432 Event Origin::Services::Exception::ExceptionHandlerClient::Notify 6124 Crash handler called
110 feb 21 17:58:29.433 Event Origin::Services::Exception::ExceptionHandlerClient::Notify 6124 Crash Code: 5ea0
111 feb 21 17:58:29.634 Event Origin::Services::Exception::ExceptionHandlerClient::Notify 6124 Encoded report length: 507520 bytes
112 feb 21 17:58:31.289 Event Origin::Services::Exception::ExceptionHandlerClient::Notify 6124 Wrote temporary crash data to C:/Users/XXXXXXXXXXX/AppData/Local/Temp/Origin.Hp5292
113 feb 21 17:58:31.289 Event Origin::Services::Exception::ExceptionHandlerClient::Notify 6124 Launching crash helper: D:\juegos\Origin\OriginCrashReporter.exe