A también me pasa lo mismo incluso he probado a instalar el launcher en otro disco duro. Y el problema persiste, yo creo que es por mantenimiento de forma temporal
","body@stringLength":"183","rawBody":"A también me pasa lo mismo incluso he probado a instalar el launcher en otro disco duro. Y el problema persiste, yo creo que es por mantenimiento de forma temporal
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\n\n¿Continúa dándoles el mismo mensaje? ¿En qué momento exacto sucede? ¿Les da la opción de poder elegir alguna opción desde los ajustes (arriba a la izq.)?
\n\nAbril.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"212","kudosSumWeight":43,"postTime":"2024-02-07T23:43:06.269-08:00","lastPublishTime":"2024-02-07T23:43:06.269-08:00","metrics":{"__typename":"MessageMetrics","views":1844},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":64,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:4158051":{"__typename":"User","id":"user:4158051","uid":4158051,"login":"Martageme","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-04-24T12:15:58.733-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-12.svg?time=1721239731000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:4158051"},"ModerationData:moderation_data:7553732":{"__typename":"ModerationData","id":"moderation_data:7553732","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7553732":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4158051"},"id":"message:7553732","entityType":"FORUM_REPLY","eventPath":"category:ea-app-es/category:ea-forums-es/community:tghpe58374board:ea-app-technical-issues-es/message:7553724/message:7553732","revisionNum":1,"uid":7553732,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-es"},"parent":{"__ref":"ForumReplyMessage:message:7553729"},"conversation":{"__ref":"Conversation:conversation:7553724"},"subject":"Re: La aplicación ha fallado inesperadamente","moderationData":{"__ref":"ModerationData:moderation_data:7553732"},"body":"@EA_Abril A mi me pasa lo mismo. Aparece ese mensaje cuando inicio sesión en Ea App. Solo me da la opción de Reiniciar la aplicación o Salir. He intentado reiniciar varias veces pero nada. También he desinstalado y vuelto a instalar la aplicación y sigue todo igual.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":4,"postTime":"2024-02-08T00:55:48.063-08:00","lastPublishTime":"2024-02-08T00:55:48.063-08:00","metrics":{"__typename":"MessageMetrics","views":1820},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":56,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7553733":{"__typename":"ModerationData","id":"moderation_data:7553733","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7553733":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:31"},"id":"message:7553733","entityType":"FORUM_REPLY","eventPath":"category:ea-app-es/category:ea-forums-es/community:tghpe58374board:ea-app-technical-issues-es/message:7553724/message:7553733","revisionNum":1,"uid":7553733,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-es"},"parent":{"__ref":"ForumReplyMessage:message:7553732"},"conversation":{"__ref":"Conversation:conversation:7553724"},"subject":"Re: La aplicación ha fallado inesperadamente","moderationData":{"__ref":"ModerationData:moderation_data:7553733"},"body":"Gracias @Martageme.
\n\nMuchas gracias por todos los mensajes, ya lo hemos reportado con el equipo. Sin embargo, para todos aquellos que continúan con el mismo mensaje de error, prueben lo siguiente (siempre que sea posible):
\n\nSi luego de seguirlos, continúan sin poder entrar y para poder ayudarnos con la investigación, si es posible, copien y peguen la siguiente información añadiendo sus repuestas:
\n\nDe antemano gracias,
\n\nAbril.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":1,"postTime":"2024-02-08T01:12:28.302-08:00","lastPublishTime":"2024-02-08T01:12:28.302-08:00","metrics":{"__typename":"MessageMetrics","views":1789},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":55,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7553734":{"__typename":"ModerationData","id":"moderation_data:7553734","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7553734":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4158051"},"id":"message:7553734","entityType":"FORUM_REPLY","eventPath":"category:ea-app-es/category:ea-forums-es/community:tghpe58374board:ea-app-technical-issues-es/message:7553724/message:7553734","revisionNum":1,"uid":7553734,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-es"},"parent":{"__ref":"ForumReplyMessage:message:7553733"},"conversation":{"__ref":"Conversation:conversation:7553724"},"subject":"Re: La aplicación ha fallado inesperadamente","moderationData":{"__ref":"ModerationData:moderation_data:7553734"},"body":"@EA_Abril Estos datos donde los envío?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"38","kudosSumWeight":0,"postTime":"2024-02-08T01:23:23.262-08:00","lastPublishTime":"2024-02-08T01:23:23.262-08:00","metrics":{"__typename":"MessageMetrics","views":846},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":14,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7553735":{"__typename":"ModerationData","id":"moderation_data:7553735","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7553735":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4183334"},"id":"message:7553735","entityType":"FORUM_REPLY","eventPath":"category:ea-app-es/category:ea-forums-es/community:tghpe58374board:ea-app-technical-issues-es/message:7553724/message:7553735","revisionNum":1,"uid":7553735,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-es"},"parent":{"__ref":"ForumReplyMessage:message:7553733"},"conversation":{"__ref":"Conversation:conversation:7553724"},"subject":"Re: La aplicación ha fallado inesperadamente","moderationData":{"__ref":"ModerationData:moderation_data:7553735"},"body":"@EA_Abril Ok muchas gracias, aunque os digo una cosa y es que la gente de EA acaba de anunciar en Twitter recientemente que sus servers han sufrido un ataque DDOS!!!","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"165","kudosSumWeight":0,"postTime":"2024-02-08T01:25:02.886-08:00","lastPublishTime":"2024-02-08T01:25:02.886-08:00","metrics":{"__typename":"MessageMetrics","views":821},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":2,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7553736":{"__typename":"ModerationData","id":"moderation_data:7553736","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7553736":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:31"},"id":"message:7553736","entityType":"FORUM_REPLY","eventPath":"category:ea-app-es/category:ea-forums-es/community:tghpe58374board:ea-app-technical-issues-es/message:7553724/message:7553736","revisionNum":1,"uid":7553736,"depth":8,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-es"},"parent":{"__ref":"ForumReplyMessage:message:7553734"},"conversation":{"__ref":"Conversation:conversation:7553724"},"subject":"Re: La aplicación ha fallado inesperadamente","moderationData":{"__ref":"ModerationData:moderation_data:7553736"},"body":"\n
@Martageme ha escrito:
@EA_Abril Estos datos donde los envío?
En este hilo, los puedes copiar y pegar así:
\n\nSolo asegúrate de no añadir información personal,
\n\nAbril.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":1,"postTime":"2024-02-08T01:25:52.706-08:00","lastPublishTime":"2024-02-08T01:25:52.706-08:00","metrics":{"__typename":"MessageMetrics","views":814},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":13,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7553737":{"__typename":"ModerationData","id":"moderation_data:7553737","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7553737":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4158051"},"id":"message:7553737","entityType":"FORUM_REPLY","eventPath":"category:ea-app-es/category:ea-forums-es/community:tghpe58374board:ea-app-technical-issues-es/message:7553724/message:7553737","revisionNum":1,"uid":7553737,"depth":8,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-es"},"parent":{"__ref":"ForumReplyMessage:message:7553735"},"conversation":{"__ref":"Conversation:conversation:7553724"},"subject":"Re: La aplicación ha fallado inesperadamente","moderationData":{"__ref":"ModerationData:moderation_data:7553737"},"body":"@ARROWGAMES24 Entonces se supone que se arreglará en un rato?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"61","kudosSumWeight":1,"postTime":"2024-02-08T01:26:28.029-08:00","lastPublishTime":"2024-02-08T01:26:28.029-08:00","metrics":{"__typename":"MessageMetrics","views":815},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":1,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7553738":{"__typename":"ModerationData","id":"moderation_data:7553738","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7553738":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4183334"},"id":"message:7553738","entityType":"FORUM_REPLY","eventPath":"category:ea-app-es/category:ea-forums-es/community:tghpe58374board:ea-app-technical-issues-es/message:7553724/message:7553738","revisionNum":1,"uid":7553738,"depth":9,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-es"},"parent":{"__ref":"ForumReplyMessage:message:7553737"},"conversation":{"__ref":"Conversation:conversation:7553724"},"subject":"Re: La aplicación ha fallado inesperadamente","moderationData":{"__ref":"ModerationData:moderation_data:7553738"},"body":"@Martageme Puede llevarles días y/o meses","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"41","kudosSumWeight":0,"postTime":"2024-02-08T01:44:41.303-08:00","lastPublishTime":"2024-02-08T01:44:41.303-08:00","metrics":{"__typename":"MessageMetrics","views":803},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:4181314":{"__typename":"User","id":"user:4181314","uid":4181314,"login":"reycarmona483","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-02-08T02:32:14.720-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-7.svg?time=1721239606000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:4181314"},"ModerationData:moderation_data:7553739":{"__typename":"ModerationData","id":"moderation_data:7553739","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7553739":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4181314"},"id":"message:7553739","entityType":"FORUM_REPLY","eventPath":"category:ea-app-es/category:ea-forums-es/community:tghpe58374board:ea-app-technical-issues-es/message:7553724/message:7553739","revisionNum":1,"uid":7553739,"depth":9,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-es"},"parent":{"__ref":"ForumReplyMessage:message:7553736"},"conversation":{"__ref":"Conversation:conversation:7553724"},"subject":"Re: La aplicación ha fallado inesperadamente","moderationData":{"__ref":"ModerationData:moderation_data:7553739"},"body":"https://gyazo.com/b3b07681be07927f00281c7546fad279
https://gyazo.com/e227886299c4f236fb35f04338cd057a
https://gyazo.com/8d30d8dc6f569bcf66ec1d11400bd81d
Si inicio con el símbolo de Google con otra mi otra cuenta no tengo esos problemas
https://gyazo.com/4ca6867d4aea4bed8d5d8d916340f45c
Al ejecutar el launcher simplemente da el error y no puedo hacer nada ya hice casi todo desinstale borre el cache incluso desinstale el programa de raiz y sigue igual desde ayer.
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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"107","kudosSumWeight":0,"postTime":"2024-02-08T03:51:34.544-08:00","lastPublishTime":"2024-02-08T03:51:34.544-08:00","metrics":{"__typename":"MessageMetrics","views":1492},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:4454278":{"__typename":"User","id":"user:4454278","uid":4454278,"login":"GUEna_777","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-02-08T04:31:48.036-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-5.svg?time=1721239561000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:4454278"},"ModerationData:moderation_data:7553750":{"__typename":"ModerationData","id":"moderation_data:7553750","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7553750":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4454278"},"id":"message:7553750","entityType":"FORUM_REPLY","eventPath":"category:ea-app-es/category:ea-forums-es/community:tghpe58374board:ea-app-technical-issues-es/message:7553724/message:7553750","revisionNum":1,"uid":7553750,"depth":9,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-es"},"parent":{"__ref":"ForumReplyMessage:message:7553736"},"conversation":{"__ref":"Conversation:conversation:7553724"},"subject":"Re: La aplicación ha fallado inesperadamente","moderationData":{"__ref":"ModerationData:moderation_data:7553750"},"body":"¡Gracias a todos por la info! En cuanto tengamos alguna actualización o novedad les estaremos informando 😉
\n\nPor el momento sigo moviendo hilos relacionados,
\n\nAbril.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"177","kudosSumWeight":0,"postTime":"2024-02-08T06:33:03.581-08:00","lastPublishTime":"2024-02-08T06:33:03.581-08:00","metrics":{"__typename":"MessageMetrics","views":1203},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":4,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:4132615":{"__typename":"User","id":"user:4132615","uid":4132615,"login":"mmaeso13345","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-05-15T10:03:18.239-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-8.svg?time=1721239641000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:4132615"},"ModerationData:moderation_data:7553755":{"__typename":"ModerationData","id":"moderation_data:7553755","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7553755":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4132615"},"id":"message:7553755","entityType":"FORUM_REPLY","eventPath":"category:ea-app-es/category:ea-forums-es/community:tghpe58374board:ea-app-technical-issues-es/message:7553724/message:7553755","revisionNum":1,"uid":7553755,"depth":12,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-es"},"parent":{"__ref":"ForumReplyMessage:message:7553754"},"conversation":{"__ref":"Conversation:conversation:7553724"},"subject":"Re: La aplicación ha fallado inesperadamente","moderationData":{"__ref":"ModerationData:moderation_data:7553755"},"body":"Nombre de usuario: KDMight
Fecha/hora en que se produjo el problema: 08/02/2024 16:18
País/Región: España
Texto exacto o capturas de pantalla del mensaje de error (si lo hay): La aplicación ha fallado de forma inesperada. Nos hemos topado con un problema, pero un reinicio rápido debería solucionarlo.
Mensaje de error (si lo hay): La aplicación ha fallado de forma inesperada.
Cuándo se produce el error (al abrir el juego, en mitad del juego, etc.): Al intentar iniciar EA app, no llega a abrirse la aplicación.
ID del informe de errores de la EA app:
Qué medidas se han tomado para solucionar el problema: borrar caché de la aplicación, repararla, actualizarla, desinstalarla y volverla a instalar, volverala a desinstalar e instalarla en otro disco duro.