Error con la tarjeta de vídeo (de repente)

[fons_garmo]

Hola @fdcvghytrdcvbhyt ,

Utiliza esta herramienta de Intel para buscar e instalar actualizaciones para tu chip gráfico Intel HD: https://www.intel.es/content/www/es/es/support/detect.html

[rocioda2020]

Hola,

tengo este mismo error me podrias ayudar,

te paso la informacion de la PC. 

Spoiler

------------------
System Information
------------------
Time of this report: 4/19/2020, 21:23:56
Machine name: ESTAR-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)
Language: Spanish (Regional Setting: Spanish)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 01/17/13 09:31:22 Ver: 11.01
Processor: AMD Athlon(tm) II X2 270 Processor (2 CPUs), ~3.4GHz
Memory: 8192MB RAM
Available OS Memory: 8190MB RAM
Page File: 3082MB used, 13296MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon HD 6700 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x68BF)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68BF&SUBSYS_314A1682&REV_00
Display Memory: 753 MB
Dedicated Memory: 1010 MB
Shared Memory: 3839 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor Name: Monitor no PnP genérico
Monitor Model: unknown
Monitor Id:
Native Mode: unknown
Output Type: HD15
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1404 (English)
Driver Version: 15.200.1062.1004
DDI Version: unknown
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 8/4/2015 03:28:34, 1445224 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2BFF-11CF-4E70-4011BEC2C535}
Vendor ID: 0x1002
Device ID: 0x68BF
SubSys ID: 0x314A1682
Revision ID: 0x0000
Driver Strong Name: oem5.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:15.200.1062.1004ci\ven_1002&dev_68bf
Rank Of Driver: 00E62001
Video Accel:
Deinterlace Caps: n/a
D3D9 Overlay: n/a
DXVA-HD: n/a
DDraw Status: Not Available
D3D Status: Not Available
AGP Status: Not Available

-------------
Sound Devices
-------------
Description: Altavoces (4- USB Sound Device )
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: USB\VID_0D8C&PID_0102&REV_0010&MI_00
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 07:43:52, 109696 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Línea (4- USB Sound Device )
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
Date and Size: 11/20/2010 07:43:52, 109696 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: Interfaz SPDIF (4- USB Sound Device )
Default Sound Capture: No
Default Voice Capture: No
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
Date and Size: 11/20/2010 07:43:52, 109696 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Teclado
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: USB Sound Device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x0D8C, 0x0102
FF Driver: n/a

Device Name: USB KEYBOARD
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x258A, 0x0001
FF Driver: n/a

Device Name: USB KEYBOARD
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x258A, 0x0001
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ Concentrador raíz USB
| Vendor/Product ID: 0x1002, 0x4397
| Matching Device ID: usb\root_hub
| Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Dispositivo de teclado HID
| Vendor/Product ID: 0x258A, 0x0001
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Controlador de teclado de Terminal Server
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Mouse compatible con HID
| Vendor/Product ID: 0x04F3, 0x0235
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Controlador de mouse de Terminal Server
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 3.2 GB
Total Space: 76.3 GB
File System: NTFS
Model: WDC WD3200AAJS-00L7A0 ATA Device

Drive: E:
Free Space: 25.7 GB
Total Space: 76.3 GB
File System: NTFS
Model: WDC WD3200AAJS-00L7A0 ATA Device

Drive: F:
Free Space: 13.6 GB
Total Space: 76.3 GB
File System: NTFS
Model: WDC WD3200AAJS-00L7A0 ATA Device

Drive: G:
Free Space: 18.4 GB
Total Space: 76.3 GB
File System: NTFS
Model: WDC WD3200AAJS-00L7A0 ATA Device

Drive: I:
Model: TSSTcorp CDDVDW SH-224BB ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Spanish), , 0 bytes

--------------
System Devices
--------------
Name: Puente PCI de CPU host estándar
Device ID: PCI\VEN_1022&DEV_1202&SUBSYS_00000000&REV_00\3&267A616A&0&C2
Driver: n/a

Name: Controladora de host USB OpenHCD estándar
Device ID: PCI\VEN_1002&DEV_4399&SUBSYS_83891043&REV_00\3&267A616A&0&A5
Driver: n/a

Name: Controladora SMBus del procesador de comunicaciones de E/S ATI
Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_83891043&REV_3C\3&267A616A&0&A0
Driver: n/a

Name: Controladora de sonido multimedia
Device ID: PCI\VEN_1102&DEV_0002&SUBSYS_80651102&REV_0A\4&2966AB86&0&28A4
Driver: n/a

Name: Puente PCI de CPU host estándar
Device ID: PCI\VEN_1022&DEV_1201&SUBSYS_00000000&REV_00\3&267A616A&0&C1
Driver: n/a

Name: Controladora de host USB OpenHCD estándar
Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_83891043&REV_00\3&267A616A&0&99
Driver: n/a

Name: Controladora de bus PCI del procesador de comunicaciones de E/S ATI
Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_00\3&267A616A&0&A4
Driver: n/a

Name: Puente PCI de CPU host estándar
Device ID: PCI\VEN_1022&DEV_1200&SUBSYS_00000000&REV_00\3&267A616A&0&C0
Driver: n/a

Name: Controladora de host USB OpenHCD estándar
Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_83891043&REV_00\3&267A616A&0&91
Driver: n/a

Name: Controladora de High Definition Audio
Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_84451043&REV_00\3&267A616A&0&A2
Driver: n/a

Name: Puente PCI estándar de PCI a PCI
Device ID: PCI\VEN_1022&DEV_9604&SUBSYS_83881043&REV_00\3&267A616A&0&20
Driver: n/a

Name: Controladora de High Definition Audio
Device ID: PCI\VEN_1002&DEV_AA58&SUBSYS_AA581682&REV_00\4&2A1FC852&0&0110
Driver: n/a

Name: Controladora de host USB OpenHCD estándar
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_83891043&REV_00\3&267A616A&0&98
Driver: n/a

Name: Puente PCI estándar de PCI a PCI
Device ID: PCI\VEN_1022&DEV_9603&SUBSYS_83881043&REV_00\3&267A616A&0&10
Driver: n/a

Name: Controladora de host USB OpenHCD estándar
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_83891043&REV_00\3&267A616A&0&90
Driver: n/a

Name: Puente PCI de CPU host estándar
Device ID: PCI\VEN_1022&DEV_9600&SUBSYS_83881043&REV_00\3&267A616A&0&00
Driver: n/a

Name: AMD Radeon HD 6700 Series
Device ID: PCI\VEN_1002&DEV_68BF&SUBSYS_314A1682&REV_00\4&2A1FC852&0&0010
Driver: n/a

Name: Controlador de host de PCI a USB mejorado
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_83891043&REV_00\3&267A616A&0&9A
Driver: n/a

Name: Puente PCI de CPU host estándar
Device ID: PCI\VEN_1022&DEV_1204&SUBSYS_00000000&REV_00\3&267A616A&0&C4
Driver: n/a

Name: Puente PCI ISA estándar
Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_83891043&REV_00\3&267A616A&0&A3
Driver: n/a

Name: Controlador de host de PCI a USB mejorado
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_83891043&REV_00\3&267A616A&0&92
Driver: n/a

Name: Qualcomm Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Device ID: PCI\VEN_1969&DEV_10A1&SUBSYS_85871043&REV_10\4&26F2FC68&0&0020
Driver: n/a

Name: Puente PCI de CPU host estándar
Device ID: PCI\VEN_1022&DEV_1203&SUBSYS_00000000&REV_00\3&267A616A&0&C3
Driver: n/a

Name: Controladora estándar PCI IDE de doble canal
Device ID: PCI\VEN_1002&DEV_439C&SUBSYS_83891043&REV_00\3&267A616A&0&A1
Driver: n/a

Name: Controladora estándar PCI IDE de doble canal
Device ID: PCI\VEN_1002&DEV_4390&SUBSYS_83891043&REV_00\3&267A616A&0&88
Driver: n/a

Name: Dispositivo de entrada PCI
Device ID: PCI\VEN_1102&DEV_7002&SUBSYS_00201102&REV_0A\4&2966AB86&0&29A4
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
ATI Ticker,0x00200000,0,1,Ticker.ax,
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17514
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17514
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17514
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17514
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17514
Sony Wave Hammer,0x00200000,1,1,sfhammer.dll,1.01.0000.2363
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17514
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514
MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17514
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17514
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514
MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17514
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17514
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17514
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17514
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17514
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17514
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17514
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514
Sony ExpressFX Chorus,0x00200000,1,1,sfxpfx2.dll,1.01.0000.2363
Sony ExpressFX Delay,0x00200000,1,1,sfxpfx2.dll,1.01.0000.2363
Sony ExpressFX Distortion,0x00200000,1,1,sfxpfx1.dll,1.01.0000.2363
Sony ExpressFX Equalization,0x00200000,1,1,sfxpfx2.dll,1.01.0000.2363
Sony ExpressFX */Wah-Wah,0x00200000,1,1,sfxpfx1.dll,1.01.0000.2363
Sony ExpressFX Amplitude Modulation,0x00200000,1,1,sfxpfx2.dll,1.01.0000.2363
Sony ExpressFX Reverb,0x00200000,1,1,sfxpfx1.dll,1.01.0000.2363
Sony ExpressFX Stutter,0x00200000,1,1,sfxpfx1.dll,1.01.0000.2363
Sony ExpressFX Dynamics,0x00200000,1,1,sfxpfx3.dll,1.01.0000.2363
Sony ExpressFX Graphic EQ,0x00200000,1,1,sfxpfx3.dll,1.01.0000.2363
Sony ExpressFX Noise Gate,0x00200000,1,1,sfxpfx3.dll,1.01.0000.2363
Sony ExpressFX Time Stretch,0x00200000,1,1,sfxpfx3.dll,1.01.0000.2363
Sony Multi-Band Dynamics,0x00200000,1,1,sfppack2.dll,1.01.0000.2363
Sony élastique Timestretch,0x00200000,1,1,sfzplane.dll,1.01.0000.2363
Sony Chorus,0x00200000,1,1,sfppack1.dll,1.01.0000.2363
Sony Distortion,0x00200000,1,1,sfppack3.dll,1.01.0000.2363
Sony Gapper/Snipper,0x00200000,1,1,sfppack3.dll,1.01.0000.2363
Sony Acoustic Mirror,0x00200000,1,1,sfmirror.dll,1.01.0000.2363
Sony Simple Delay,0x00200000,1,1,sfppack1.dll,1.01.0000.2363
Sony Reverb,0x00200000,1,1,sfppack1.dll,1.01.0000.2363
Sony Multi-Tap Delay,0x00200000,1,1,sfppack1.dll,1.01.0000.2363
Sony Graphic EQ,0x00200000,1,1,sfppack2.dll,1.01.0000.2363
Sony Smooth/Enhance,0x00200000,1,1,sfppack3.dll,1.01.0000.2363
Sony Clipped Peak Restoration,0x00200000,1,1,sfnrpack.dll,2.00.0000.0515
Sony Resonant Filter,0x00200000,1,1,sfresfilter.dll,1.01.0000.2363
Sony Parametric EQ,0x00200000,1,1,sfppack2.dll,1.01.0000.2363
Sony Time Stretch,0x00200000,1,1,sfppack1.dll,1.01.0000.2363
Sony Noise Gate,0x00200000,1,1,sfppack2.dll,1.01.0000.2363
Sony Audio Restoration,0x00200000,1,1,sfnrpack.dll,2.00.0000.0515
Sony Click and Crackle Removal,0x00200000,1,1,sfnrpack.dll,2.00.0000.0515
Sony Noise Reduction,0x00200000,1,1,sfnrpack.dll,2.00.0000.0515
Sony Paragraphic EQ,0x00200000,1,1,sfppack2.dll,1.01.0000.2363
Sony Vibrato,0x00200000,1,1,sfppack3.dll,1.01.0000.2363
Sony Pan,0x00200000,1,1,sffrgpnv.dll,1.01.0000.2363
Sony Pitch Shift,0x00200000,1,1,sfppack1.dll,1.01.0000.2363
Sony Volume,0x00200000,1,1,sffrgpnv.dll,1.01.0000.2363
Sony */Wah-wah,0x00200000,1,1,sfppack3.dll,1.01.0000.2363
Sony Graphic Dynamics,0x00200000,1,1,sfppack2.dll,1.01.0000.2363
Sony Amplitude Modulation,0x00200000,1,1,sfppack3.dll,1.01.0000.2363

WDM Streaming Tee/Splitter Devices:
Convertidor de derivador/consumidor a consumidor,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17514
Códec Cinepak por Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
FM Screen Capture Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Códec Intel IYUV,0x00200000,1,1,qcap.dll,6.06.7601.17514
Códec Intel IYUV,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514
Ley A CCITT,0x00200000,1,1,quartz.dll,6.06.7601.17514
Ley u de CCITT,0x00200000,1,1,quartz.dll,6.06.7601.17514
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514

Audio Capture Sources:
Línea (4- USB Sound Device ,0x00200000,0,0,qcap.dll,6.06.7601.17514
Interfaz SPDIF (4- USB Sound De,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17514
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17514
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17514

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514

WDM Streaming Capture Devices:
USB Sound Device ,0x00200000,4,2,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
USB Sound Device ,0x00200000,4,2,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17514
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17514
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17514
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17514
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17514

WDM Streaming Communication Transforms:
Convertidor de derivador/consumidor a consumidor,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Altavoces (4- USB Sound Device ,0x00200000,1,0,quartz.dll,6.06.7601.17514
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17514
DirectSound: Altavoces (4- USB Sound Device ),0x00200000,1,0,quartz.dll,6.06.7601.17514

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

[rocioda2020]

Hola,

tengo este mismo error me podrías ayudar,

te paso la informacion de la PC. 

------------------
System Information
------------------
Time of this report: 4/19/2020, 21:23:56
Machine name: ESTAR-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)
Language: Spanish (Regional Setting: Spanish)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 01/17/13 09:31:22 Ver: 11.01
Processor: AMD Athlon(tm) II X2 270 Processor (2 CPUs), ~3.4GHz
Memory: 8192MB RAM
Available OS Memory: 8190MB RAM
Page File: 3082MB used, 13296MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon HD 6700 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x68BF)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68BF&SUBSYS_314A1682&REV_00
Display Memory: 753 MB
Dedicated Memory: 1010 MB
Shared Memory: 3839 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor Name: Monitor no PnP genérico
Monitor Model: unknown
Monitor Id:
Native Mode: unknown
Output Type: HD15
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1404 (English)
Driver Version: 15.200.1062.1004
DDI Version: unknown
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 8/4/2015 03:28:34, 1445224 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2BFF-11CF-4E70-4011BEC2C535}
Vendor ID: 0x1002
Device ID: 0x68BF
SubSys ID: 0x314A1682
Revision ID: 0x0000
Driver Strong Name: oem5.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:15.200.1062.1004ci\ven_1002&dev_68bf
Rank Of Driver: 00E62001
Video Accel:
Deinterlace Caps: n/a
D3D9 Overlay: n/a
DXVA-HD: n/a
DDraw Status: Not Available
D3D Status: Not Available
AGP Status: Not Available

-------------
Sound Devices
-------------
Description: Altavoces (4- USB Sound Device )
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: USB\VID_0D8C&PID_0102&REV_0010&MI_00
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 07:43:52, 109696 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Línea (4- USB Sound Device )
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
Date and Size: 11/20/2010 07:43:52, 109696 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: Interfaz SPDIF (4- USB Sound Device )
Default Sound Capture: No
Default Voice Capture: No
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
Date and Size: 11/20/2010 07:43:52, 109696 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Teclado
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: USB Sound Device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x0D8C, 0x0102
FF Driver: n/a

Device Name: USB KEYBOARD
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x258A, 0x0001
FF Driver: n/a

Device Name: USB KEYBOARD
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x258A, 0x0001
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ Concentrador raíz USB
| Vendor/Product ID: 0x1002, 0x4397
| Matching Device ID: usb\root_hub
| Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Dispositivo de teclado HID
| Vendor/Product ID: 0x258A, 0x0001
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Controlador de teclado de Terminal Server
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Mouse compatible con HID
| Vendor/Product ID: 0x04F3, 0x0235
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Controlador de mouse de Terminal Server
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 3.2 GB
Total Space: 76.3 GB
File System: NTFS
Model: WDC WD3200AAJS-00L7A0 ATA Device

Drive: E:
Free Space: 25.7 GB
Total Space: 76.3 GB
File System: NTFS
Model: WDC WD3200AAJS-00L7A0 ATA Device

Drive: F:
Free Space: 13.6 GB
Total Space: 76.3 GB
File System: NTFS
Model: WDC WD3200AAJS-00L7A0 ATA Device

Drive: G:
Free Space: 18.4 GB
Total Space: 76.3 GB
File System: NTFS
Model: WDC WD3200AAJS-00L7A0 ATA Device

Drive: I:
Model: TSSTcorp CDDVDW SH-224BB ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Spanish), , 0 bytes

--------------
System Devices
--------------
Name: Puente PCI de CPU host estándar
Device ID: PCI\VEN_1022&DEV_1202&SUBSYS_00000000&REV_00\3&267A616A&0&C2
Driver: n/a

Name: Controladora de host USB OpenHCD estándar
Device ID: PCI\VEN_1002&DEV_4399&SUBSYS_83891043&REV_00\3&267A616A&0&A5
Driver: n/a

Name: Controladora SMBus del procesador de comunicaciones de E/S ATI
Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_83891043&REV_3C\3&267A616A&0&A0
Driver: n/a

Name: Controladora de sonido multimedia
Device ID: PCI\VEN_1102&DEV_0002&SUBSYS_80651102&REV_0A\4&2966AB86&0&28A4
Driver: n/a

Name: Puente PCI de CPU host estándar
Device ID: PCI\VEN_1022&DEV_1201&SUBSYS_00000000&REV_00\3&267A616A&0&C1
Driver: n/a

Name: Controladora de host USB OpenHCD estándar
Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_83891043&REV_00\3&267A616A&0&99
Driver: n/a

Name: Controladora de bus PCI del procesador de comunicaciones de E/S ATI
Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_00\3&267A616A&0&A4
Driver: n/a

Name: Puente PCI de CPU host estándar
Device ID: PCI\VEN_1022&DEV_1200&SUBSYS_00000000&REV_00\3&267A616A&0&C0
Driver: n/a

Name: Controladora de host USB OpenHCD estándar
Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_83891043&REV_00\3&267A616A&0&91
Driver: n/a

Name: Controladora de High Definition Audio
Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_84451043&REV_00\3&267A616A&0&A2
Driver: n/a

Name: Puente PCI estándar de PCI a PCI
Device ID: PCI\VEN_1022&DEV_9604&SUBSYS_83881043&REV_00\3&267A616A&0&20
Driver: n/a

Name: Controladora de High Definition Audio
Device ID: PCI\VEN_1002&DEV_AA58&SUBSYS_AA581682&REV_00\4&2A1FC852&0&0110
Driver: n/a

Name: Controladora de host USB OpenHCD estándar
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_83891043&REV_00\3&267A616A&0&98
Driver: n/a

Name: Puente PCI estándar de PCI a PCI
Device ID: PCI\VEN_1022&DEV_9603&SUBSYS_83881043&REV_00\3&267A616A&0&10
Driver: n/a

Name: Controladora de host USB OpenHCD estándar
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_83891043&REV_00\3&267A616A&0&90
Driver: n/a

Name: Puente PCI de CPU host estándar
Device ID: PCI\VEN_1022&DEV_9600&SUBSYS_83881043&REV_00\3&267A616A&0&00
Driver: n/a

Name: AMD Radeon HD 6700 Series
Device ID: PCI\VEN_1002&DEV_68BF&SUBSYS_314A1682&REV_00\4&2A1FC852&0&0010
Driver: n/a

Name: Controlador de host de PCI a USB mejorado
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_83891043&REV_00\3&267A616A&0&9A
Driver: n/a

Name: Puente PCI de CPU host estándar
Device ID: PCI\VEN_1022&DEV_1204&SUBSYS_00000000&REV_00\3&267A616A&0&C4
Driver: n/a

Name: Puente PCI ISA estándar
Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_83891043&REV_00\3&267A616A&0&A3
Driver: n/a

Name: Controlador de host de PCI a USB mejorado
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_83891043&REV_00\3&267A616A&0&92
Driver: n/a

Name: Qualcomm Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Device ID: PCI\VEN_1969&DEV_10A1&SUBSYS_85871043&REV_10\4&26F2FC68&0&0020
Driver: n/a

Name: Puente PCI de CPU host estándar
Device ID: PCI\VEN_1022&DEV_1203&SUBSYS_00000000&REV_00\3&267A616A&0&C3
Driver: n/a

Name: Controladora estándar PCI IDE de doble canal
Device ID: PCI\VEN_1002&DEV_439C&SUBSYS_83891043&REV_00\3&267A616A&0&A1
Driver: n/a

Name: Controladora estándar PCI IDE de doble canal
Device ID: PCI\VEN_1002&DEV_4390&SUBSYS_83891043&REV_00\3&267A616A&0&88
Driver: n/a

Name: Dispositivo de entrada PCI
Device ID: PCI\VEN_1102&DEV_7002&SUBSYS_00201102&REV_0A\4&2966AB86&0&29A4
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
ATI Ticker,0x00200000,0,1,Ticker.ax,
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17514
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17514
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17514
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17514
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17514
Sony Wave Hammer,0x00200000,1,1,sfhammer.dll,1.01.0000.2363
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17514
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514
MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17514
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17514
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514
MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17514
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17514
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17514
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17514
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17514
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17514
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17514
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514
Sony ExpressFX Chorus,0x00200000,1,1,sfxpfx2.dll,1.01.0000.2363
Sony ExpressFX Delay,0x00200000,1,1,sfxpfx2.dll,1.01.0000.2363
Sony ExpressFX Distortion,0x00200000,1,1,sfxpfx1.dll,1.01.0000.2363
Sony ExpressFX Equalization,0x00200000,1,1,sfxpfx2.dll,1.01.0000.2363
Sony ExpressFX */Wah-Wah,0x00200000,1,1,sfxpfx1.dll,1.01.0000.2363
Sony ExpressFX Amplitude Modulation,0x00200000,1,1,sfxpfx2.dll,1.01.0000.2363
Sony ExpressFX Reverb,0x00200000,1,1,sfxpfx1.dll,1.01.0000.2363
Sony ExpressFX Stutter,0x00200000,1,1,sfxpfx1.dll,1.01.0000.2363
Sony ExpressFX Dynamics,0x00200000,1,1,sfxpfx3.dll,1.01.0000.2363
Sony ExpressFX Graphic EQ,0x00200000,1,1,sfxpfx3.dll,1.01.0000.2363
Sony ExpressFX Noise Gate,0x00200000,1,1,sfxpfx3.dll,1.01.0000.2363
Sony ExpressFX Time Stretch,0x00200000,1,1,sfxpfx3.dll,1.01.0000.2363
Sony Multi-Band Dynamics,0x00200000,1,1,sfppack2.dll,1.01.0000.2363
Sony élastique Timestretch,0x00200000,1,1,sfzplane.dll,1.01.0000.2363
Sony Chorus,0x00200000,1,1,sfppack1.dll,1.01.0000.2363
Sony Distortion,0x00200000,1,1,sfppack3.dll,1.01.0000.2363
Sony Gapper/Snipper,0x00200000,1,1,sfppack3.dll,1.01.0000.2363
Sony Acoustic Mirror,0x00200000,1,1,sfmirror.dll,1.01.0000.2363
Sony Simple Delay,0x00200000,1,1,sfppack1.dll,1.01.0000.2363
Sony Reverb,0x00200000,1,1,sfppack1.dll,1.01.0000.2363
Sony Multi-Tap Delay,0x00200000,1,1,sfppack1.dll,1.01.0000.2363
Sony Graphic EQ,0x00200000,1,1,sfppack2.dll,1.01.0000.2363
Sony Smooth/Enhance,0x00200000,1,1,sfppack3.dll,1.01.0000.2363
Sony Clipped Peak Restoration,0x00200000,1,1,sfnrpack.dll,2.00.0000.0515
Sony Resonant Filter,0x00200000,1,1,sfresfilter.dll,1.01.0000.2363
Sony Parametric EQ,0x00200000,1,1,sfppack2.dll,1.01.0000.2363
Sony Time Stretch,0x00200000,1,1,sfppack1.dll,1.01.0000.2363
Sony Noise Gate,0x00200000,1,1,sfppack2.dll,1.01.0000.2363
Sony Audio Restoration,0x00200000,1,1,sfnrpack.dll,2.00.0000.0515
Sony Click and Crackle Removal,0x00200000,1,1,sfnrpack.dll,2.00.0000.0515
Sony Noise Reduction,0x00200000,1,1,sfnrpack.dll,2.00.0000.0515
Sony Paragraphic EQ,0x00200000,1,1,sfppack2.dll,1.01.0000.2363
Sony Vibrato,0x00200000,1,1,sfppack3.dll,1.01.0000.2363
Sony Pan,0x00200000,1,1,sffrgpnv.dll,1.01.0000.2363
Sony Pitch Shift,0x00200000,1,1,sfppack1.dll,1.01.0000.2363
Sony Volume,0x00200000,1,1,sffrgpnv.dll,1.01.0000.2363
Sony */Wah-wah,0x00200000,1,1,sfppack3.dll,1.01.0000.2363
Sony Graphic Dynamics,0x00200000,1,1,sfppack2.dll,1.01.0000.2363
Sony Amplitude Modulation,0x00200000,1,1,sfppack3.dll,1.01.0000.2363

WDM Streaming Tee/Splitter Devices:
Convertidor de derivador/consumidor a consumidor,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17514
Códec Cinepak por Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
FM Screen Capture Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Códec Intel IYUV,0x00200000,1,1,qcap.dll,6.06.7601.17514
Códec Intel IYUV,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514
Ley A CCITT,0x00200000,1,1,quartz.dll,6.06.7601.17514
Ley u de CCITT,0x00200000,1,1,quartz.dll,6.06.7601.17514
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514

Audio Capture Sources:
Línea (4- USB Sound Device ,0x00200000,0,0,qcap.dll,6.06.7601.17514
Interfaz SPDIF (4- USB Sound De,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17514
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17514
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17514

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514

WDM Streaming Capture Devices:
USB Sound Device ,0x00200000,4,2,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
USB Sound Device ,0x00200000,4,2,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17514
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17514
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17514
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17514
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17514

WDM Streaming Communication Transforms:
Convertidor de derivador/consumidor a consumidor,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Altavoces (4- USB Sound Device ,0x00200000,1,0,quartz.dll,6.06.7601.17514
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17514
DirectSound: Altavoces (4- USB Sound Device ),0x00200000,1,0,quartz.dll,6.06.7601.17514

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

[fons_garmo]

Hola @rocioda2020 ,

Prueba a actualizar tu driver gráfico usando esta herramienta de detección automática de AMD: https://drivers.amd.com/drivers/installer/19.50/beta/radeon-software-adrenalin-2020-20.4.1-minimalse...

[drokerhs]

Hola, tengo el mismo problema y también acudí a las soluciones de la persona anterior, ¿podrías ayudarme?

[fons_garmo]

@drokerhs ,

¿Qué has probado exactamente? ¿Has usado la herramienta de detección automática para descargar el driver apropiado? En tu DxDiag sigue apareciendo un driver de 2015, que es demasiado viejo.