some games will not start/ or completely load

by sbabycakes5577_AOL
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Original Post

some games will not start/ or completely load

★★★ Newbie

this has been an on-going problem for several weeks now.  Usually at least one of the selected daily special games will not completely load and/or start.

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Re: some games will not start/ or completely load

[ Edited ]
Community Manager (retired)

@sbabycakes5577_AOL

 

Which games are you having the problem with?

   -  try loading these Java based games: - Crossword Cove, Bingo Luau, Jungle Gin

   -  try loading these Flash games:  - Clue, Poppit!, Word Whomp

 

What exactly is happening when you try to play the games?

 

What is the error message you get, if any (more details of the exact text please)?

 

Do any other games run normally?

 

Could you also click on the following link and then ‘copy and paste’ the displayed results into a reply here?

This will give me a general overview on your computer set-up and hopefully give me some pointers to help.

http://systeminfocheck.appspot.com/

 

Thank you for your cooperation and I hope we can get you playing again quickly.

 

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