prize winnings

[poohbear9205]

On Oct. 17th I won a cash prize of $2000 while playing dominoes.  I am a club pogo member. I claimed the prize per instructions given,  I have not recieved any further instructions or confirmation, either on pogo or at my email.  Do I need to do anything else or just what?

[EA_Stephen · Accepted solution]

Hello poohbear9205,

Here is a guide about Pogo / Club Pogo Prizes. 

Please check the section marked ‘Claiming Prizes’ which may well answer your question.

• Pogo / Club Pogo Prizes Feature Guide

Pogo prizes are a source of excitement on Pogo. They also raise a lot of questions. We've gathered the most frequently asked questions about Pogo prizes into this article for your convenience. If you don't find the answer to your question here, please feel free to contact our Support team.

Incidentally, if your question is about Tokens on Pogo, read this article.

General Questions about Winning Prizes

1.    Where/How can I view the Eligibility Rules for Pogo prizes?
2.    I live in Quebec. Am I eligible for prizes on Pogo.com?
3.    How are the ways one can win prizes on Pogo.com?
4.    How many drawings are there on Pogo.com?
5.    How do I enter a drawing?
6.    How do I confirm my entry into a drawing?
7     What are the odds for Jackpot Spins or Drawings?
8.    How does Pogo choose the winner in the drawings?
9.    I heard a rumor that you have to be in Club Pogo to win anything. Is that true?
10.  Are the prizes on Pogo.com real?
11.  How do I view a list of recent winners?
12.  What's being done to keep cheaters/auto users from getting prizes?
13.  Why do some card and board games not have Jackpots?

Questions about Claiming Prizes

14.  If I win something, how do I get my prize?
15.  I have won something. When can I expect to receive it?
16.  I may have won something, but I'm not sure. How can I check?
17.  I did not get my prize claim e-mail after waiting 72 hours. What should I do?
18.  I'm a US Resident and I won a prize. Is there any other paperwork to fill out besides the claim form...
19.  I'm a Canadian (except Quebec) Resident and I won a prize.Is there any other paperwork to fill out b...
20.  Why/when do you need my Social Security Number (US) or SIN (Canada)?
21.  I have a question about a Pogo prize I won or claimed.
22.  Is there a way to view my past Prize history?
23.  If a prize is forfeited, what happens to the money?

Questions about Club Pogo and Prizes

24.  If I won a Screensaver or a Wallpaper, how do I claim it?
25.  What are the Prize Winner badges?

We hope this helps, if so, please let us know by using the button “Solution accepted."

Thank you.

[EA_Stephen · Accepted solution]

Hello poohbear9205,

Here is a guide about Pogo / Club Pogo Prizes. 

Please check the section marked ‘Claiming Prizes’ which may well answer your question.

• Pogo / Club Pogo Prizes Feature Guide

Pogo prizes are a source of excitement on Pogo. They also raise a lot of questions. We've gathered the most frequently asked questions about Pogo prizes into this article for your convenience. If you don't find the answer to your question here, please feel free to contact our Support team.

Incidentally, if your question is about Tokens on Pogo, read this article.

General Questions about Winning Prizes

1.    Where/How can I view the Eligibility Rules for Pogo prizes?
2.    I live in Quebec. Am I eligible for prizes on Pogo.com?
3.    How are the ways one can win prizes on Pogo.com?
4.    How many drawings are there on Pogo.com?
5.    How do I enter a drawing?
6.    How do I confirm my entry into a drawing?
7     What are the odds for Jackpot Spins or Drawings?
8.    How does Pogo choose the winner in the drawings?
9.    I heard a rumor that you have to be in Club Pogo to win anything. Is that true?
10.  Are the prizes on Pogo.com real?
11.  How do I view a list of recent winners?
12.  What's being done to keep cheaters/auto users from getting prizes?
13.  Why do some card and board games not have Jackpots?

Questions about Claiming Prizes

14.  If I win something, how do I get my prize?
15.  I have won something. When can I expect to receive it?
16.  I may have won something, but I'm not sure. How can I check?
17.  I did not get my prize claim e-mail after waiting 72 hours. What should I do?
18.  I'm a US Resident and I won a prize. Is there any other paperwork to fill out besides the claim form...
19.  I'm a Canadian (except Quebec) Resident and I won a prize.Is there any other paperwork to fill out b...
20.  Why/when do you need my Social Security Number (US) or SIN (Canada)?
21.  I have a question about a Pogo prize I won or claimed.
22.  Is there a way to view my past Prize history?
23.  If a prize is forfeited, what happens to the money?

Questions about Club Pogo and Prizes

24.  If I won a Screensaver or a Wallpaper, how do I claim it?
25.  What are the Prize Winner badges?

We hope this helps, if so, please let us know by using the button “Solution accepted."

Thank you.

[allebbbb]

Won prize on 8/28/2017.   Over 60  days, I have not  received  it.

[EA_Darko]

@allebbbbSorry to hear that you have not received your prize. Have you checked your spam/junk folder to see if you have missed any emails?