Have you cleared your flash & java cache in addition to the browser cache? Clear your browser cache again and close your browser after clearing the cache While it is closed, clear the flash cache. Reboot your computer & Restart your browser after that.
Here is a link you may find helpful: https://help.ea.com/article/clearing-your-browsers-cache
If you are still having a problem, Always try using a different browser, a 'clean' browser will often solve a multitude of problems!
Hope this helps!!!
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