cheating in pogo tournaments

[formerrabbitdad]

is there anything that can be done about all the people/teams that are obviously using cheater bots in the tournaments?   that is taking all the fun out of the games.

[EA_Kristi · Accepted solution]

@formerrabbitdad Could you please report the people you suspect of cheating? If player is in a game, you can click on their name and report abuse. Please chose the cheating/exploit category. If the player is not in a game room. Click the “Player is not in the list”, type in their name and report that way.

Let us know if you have any further questions!

[EA_Kristi · Accepted solution]

@formerrabbitdad Could you please report the people you suspect of cheating? If player is in a game, you can click on their name and report abuse. Please chose the cheating/exploit category. If the player is not in a game room. Click the “Player is not in the list”, type in their name and report that way.

Let us know if you have any further questions!

[Ginner18]

I'm with you on this...we struggle to get to GOLD just to find out there are teams who are going to a web site where they get the answers....some put it on auto-play....Pogo has got to block this.....

[Ginner18]

It's the whole teams. Word has gotten out that they can go to a web site [removed] and get all the answers to Pogo. The top 10 teams in the tournament has GOLD..no SILVER & no BRONZE....don't you think that's kinda odd? Takes all the fun out for the rest of us who play fair.

[butterfly051402]

I do not see the "cheat/exploit category".

[EA_Kristi]

@butterfly051402 To report cheating on Help.EA.com please go to the following page: https://help.ea.com/en/contact-us/new/?product=pogo&platform=pogo

Select 'report concerns and harassment' in the first drop down menu and then 'Report player'.  Fill in the reset of the details and hit 'Next'. Fill the email form presented on the next page and send it off.

Our teams will review the report and take necessary action. 

[NorSwede]

This is an ongoing problem with bots and EA sends the standard response out regarding it.  I've reported 5 on Poppitt today and hope to see them removed but the reality is that it's never ending.  I won't renew my subscription.  

[NorSwede]

You are so right and it's gotten old with the cheating on Pogo in the tournaments.  

[EA_Kristi]

Hello @NorSwede,

Please do continue to report players or teams you suspect are cheating.

All reports are reviewed and if violation is found action is taken.

Let us know if you have any other questions.
- Kristi

[mekimba64]

Hi Kristi,

I have been an international member of Pogo for some years. Totally understood that even though I have a membership I would not be able to claim daily prizes etc which is understandable. Having said that i did purchase a subscription anyway as i decided to join the tournaments that Pogo run. So correct me if I am wrong as being new I am reading a lot and getting feedback from other players. From what i can see the top players/teams in the ladder ranking use bots to play. If for whatever reason they feel the need to cheat like that and they are proud of not actually reaching the level through honest game playing that is their problem. What I don't like is and again advise me if I am wrong,  these players/teams also determine whether my honest hard playing team actually get to the gold or not? So if the levels to get to gold, silver and bronze are determined by game play? These teams are using bots to play for them 24/7, then they are raising the level for my team to reach...is this correct?

Thankyou, Kim