April 2014
First of all, make sure that you haven't switched off the chat option by mistake.
When you enter a game room, make sure the 'Show Chat' option is selected. Click on the Cog Icon to check this. This should then make the chat visible to you again.
The other thing to check is that your Zoom setting is at 100%. Try pressing Ctrl & + to zoom in, or Ctrl & - to zoom out, or Ctrl & 0 to reset the zoom to 100%. Here are links for the 3 main browsers.
IE: Zoom in on a webpage
Firefox: How do I use Zoom?
Chrome: Changing text, image, and video sizes
When you set your zoom to 100%, close your browser & restart it for it to take effect.
April 2014
Do you mean the rooms don't load the games or the chat area of the game is not displaying properly?
Which games/rooms are involved?
April 2014
when i go into a room the chat in the lobby shows playing pieces and wont let me chat, in the the rooms it does not even show a chat area. how do i fix this
April 2014
First of all, make sure that you haven't switched off the chat option by mistake.
When you enter a game room, make sure the 'Show Chat' option is selected. Click on the Cog Icon to check this. This should then make the chat visible to you again.
The other thing to check is that your Zoom setting is at 100%. Try pressing Ctrl & + to zoom in, or Ctrl & - to zoom out, or Ctrl & 0 to reset the zoom to 100%. Here are links for the 3 main browsers.
IE: Zoom in on a webpage
Firefox: How do I use Zoom?
Chrome: Changing text, image, and video sizes
When you set your zoom to 100%, close your browser & restart it for it to take effect.
June 2018
I do not want pogo renewed automatically. I didn't give you an updated number because I do not want pogo anymore. I can't find any way to contact you to end this mess so this is my last try before I have to change my credit card number. wilhelmine watts Thomas [edit: email address removed]
June 2018 - last edited June 2018
Hi @WilliT538
You can avoid automatic renewal of your Club Pogo subscription by deleting the payment information you have on file with Pogo, here's how to do so:
ETA: Once you've deleted your payment information your account will revert to free member status once your current Club Pogo membership period expires.
If you would like to end your Club Pogo membership prior to it's expiration date, after removing your payment information go to the My Club Pogo Subscription section of the Billing and Subscription page and click on the Cancel Subscription link then follow the instructions from there.
Don't hesitate to contact us again f you have any further questions.
Hope this helps, Just
I am not an employee of either EA or Pogo.
Any advice/instructions I provide regarding Pogo games is based on my own experience as a fellow player.
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