Re: ask

by auracaqtvbd
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ask

★ Newbie

I went on vacation and came back to find that Pogo highjacked the tournament team I started and assigned a new host.  My team is No Pressure and I would like the host to be reassigned to me.  It never should have been changed.  The new host doesn't want to be host and thinks I assigned her.  I had also advised my team that I was going on vacation and not to worry if they didn't see me playing for a couple of weeks.  There needs to be a fix put in place that allows team hosts to go on vacation and not lose their team.

Message 1 of 8 (744 Views)

Accepted Solution

Re: ask

Hero (Retired)

Unfortunately, there is nothing we can do regarding this situation as the rules regarding team hosts are clearly defined in the Creating a new team > How do I become a host section of About Team Tournaments which states in part:

 

"You will remain host as long as you are a Club Pogo Member and actively playing. If your subscription ends, or you stopped being active, you will be no longer host after a 14 days grace period. The most veteran member of the team will be promoted to host."

 

Since the new host is willing to let you resume being the host he/she should be able to do so going to the My Tournaments tab and clicking on the Team Settings link to make the necessary changes.

 

  Just  Image

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All Replies

Re: ask

Hero (Retired)

Unfortunately, there is nothing we can do regarding this situation as the rules regarding team hosts are clearly defined in the Creating a new team > How do I become a host section of About Team Tournaments which states in part:

 

"You will remain host as long as you are a Club Pogo Member and actively playing. If your subscription ends, or you stopped being active, you will be no longer host after a 14 days grace period. The most veteran member of the team will be promoted to host."

 

Since the new host is willing to let you resume being the host he/she should be able to do so going to the My Tournaments tab and clicking on the Team Settings link to make the necessary changes.

 

  Just  Image

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Tip: To easily locate your posts click on the drop-down indicator next to

your screen name at the top right of the page, then select Profile.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

If an answer has helped you, please click accept solution as it may help others.
If you're happy with someone's response, reward them by clicking on "XP".
AHQ volunteer helper and moderator. I am not an EA employee.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 

Message 2 of 8 (729 Views)

Re: ask

★★ Novice

I am in the same situation ,except I played in the tournament the first 3 days of the old tournament and the last 2 days of the new tournament and still lost my team , very un fair  Pogo

Message 3 of 8 (686 Views)

Re: ask

Champion (Retired)

@auracaqtvbd    I had experienced several similar issues a while ago.  Is the new host willing to step aside?

Message 4 of 8 (665 Views)

Re: ask

★★ Novice

Not asked her, but I might just forget about the tournament if this is going to happen after I went to the effort of making sure I had worked in both periods. Thank you

Message 5 of 8 (647 Views)

Re: ask

Champion (Retired)

@auracaqtvbd     You're very welcome!  In my case, after several issues, I ended up making my own private team & I'm the sole member. Luckily, I have nil issues now.  LOL    Good luck with whatever you decide.  Take care.

Message 6 of 8 (623 Views)

Re: ask

★★ Novice

Thank you started a new team now. thanks again

Message 7 of 8 (607 Views)

Re: ask

Champion (Retired)

@auracaqtvbd   You're very welcome!  Thank you for the thank you.  I hope things go swimmingly with your new team. All the best.  :eahigh_file:

Message 8 of 8 (588 Views)