World Class Solitare will not load

by terriatca1
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Original Post

World Class Solitare will not load

★ Novice

The game tries to load twice and then I get an error message saying it will continue to loop if it does not close.  This has been going on for over 24 hours.  All the other games work fine.

Message 1 of 4 (88 Views)

Re: World Class Solitare will not load

Community Manager (retired)

@terriatca1 

 

A bit of basic housekeeping - clearing out browser and Java caches for example - might help - see this article for details:

http://news.pogo.com/tiki-bros-tip-talk-spring-cleaning-in-summertime/

 

Do you have the same problem with other Java based games (Hangman Hijinks, Keno Pop, Boardwalk Seaball, etc)?

 

Could you also click on the following link and then ‘copy and paste’ the displayed results into a reply here?

This will give me a general overview on your computer set-up and hopefully give me some pointers to help.

http://systeminfocheck.appspot.com/       



 

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Message 2 of 4 (73 Views)

Re: World Class Solitare will not load

★★★ Newbie

please help me 1  game lockes up  and cards freeze up  and not play  have too double click on card to move  if  you donot move card it  feezes up  thank  i love this  but sick of it now 

Message 3 of 4 (67 Views)

Re: World Class Solitare will not load

Community Manager (retired)

@NORMA5236 

 

If you have Java version 1.8 installed, please delete that version and install the latest version 7 (1.7.0_71):

http://answers.ea.com/t5/Pogo/New-Java-Version-available-Version-7-Update-71/m-p/3768367#U3768367

 

That should help with the problem with World Class Solitaire.

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Message 4 of 4 (65 Views)