I am having difficulty with games loading. Java is up to date

[dodiemom13]

I recently started experiencing difficulty with games not loading.  Some games will load, but many aren't loading.  I am considering ending my membership because I cannot do the daily challenges or badge games that are a major part of that membership.

[EA_Najat]

@dodiemom13 

Can you please post a short list of 3 or 4 games you cannot load?

Also, please post your system information so we can better assist you.

__________________

System information available here: Pogo Troubleshooter

Example:

[dekate310]

I am having problems with games not loading, my java is up to date but when I check report a problem, it says my java is not up to date. I have a mac, this happens a lot. I reboot, and I cancel my history, sometimes that helps but not always.  I don't have this problem on any other site but pogo.  I realize you have a lot of members but I would really like to be able to play any of the games I have paid for whenever I want.

[EA_Darko]

@dekate310 If your Java is not up to date Apple may have blocked it. Please see the steps here for advice on updating your Java here:https://answers.ea.com/t5/Pogo/Blocked-Plug-ins-Tips-for-Mac-users/m-p/3843457#U3843457