April 2017
My daughter opened my pogo account using my real name. I don't want this. Please allow me the change it.
April 2017
Hello @walterm1956,
I am sorry, but Pogo screen names cannot be changed. If you wish to use a different name on Pogo you would have to start a new account.
If you purchased a Club Pogo subscription on this account, please contact our support via live chat or phone call and the Advisors can check if anything can be done:
1. Click on the following link: http://help.ea.com/en/contact-us/new/?product=pogo&platform=pogo
2. Make sure you are logged in the top right of the page (use your Pogo account to log in)
3. Select Pogo as your platform
4. Select 'Manage My Account' as your topic and 'Manage account details' as your issue
5. Click select a contact option - I recommend choosing the 'Call Me' option and then on the next page fill in the requested details.
Let us know if you run into any issues.
- Kristi
August 2017
SOMEONE NEEDS to take the time to EXPLAIN WHY Pogo will NOT support changing our screen names. We can change email accounts, passwords, and our minis, yet NOT our screen names? WHAT IS THE REASON?? It's always a good idea to explain to an adult WHY your answer is NO instead of just saying NO. Unless of course you do not care if everyone you say no to leaves.
August 2017
@macmommagnum55 Please reach out to a Pogo employee for an answer. Hopefully, the information won't be proprietary content & they'll be able to provide you with a suitable explanation. Click on the "Help" tab while on the Pogo website or else follow the instructions above. Good luck. Please return to let us know what you discover.
November 2017
change my screen name
November 2017
@catanddogfight As @EA_Kristi posted in the accepted solution Pogo screen names cannot be changed
More info: https://help.ea.com/en-us/help/pogo/pogo/changing-pogo-screen-names
January 2018
January 2018
January 2018
@ASTA419 Sorry to say but it is not possible to change your Pogo screen name.
Please see this link for more information: https://help.ea.com/en-us/help/pogo/pogo/changing-pogo-screen-names/
March 2018
how doi change my screen name?