General help for loading games [ Edited ]

[EA_Kristi · Accepted solution]

Hello all,

If you have tried the steps posted in the beginning of this thread without the issue being resolved then please create a new Post and provide the following info:

1. Post a short list of the games you are not able to load (2 or 3)
   
   
2. Post a detailed description on what is happening on your screen. Example: blank screen, stuck at the loading screen, error message...
   
   
3. Post both your Flash version and your system information

• Your Flash Version - Available HERE in the little box
  

• Your System Information - Available HERE