Sign in pogo

[medadone]

I Sign in to pogo and it sends me to another Sign in, and does this repeatedly.

[mattyreeves1997]

does it sign you in or are you entering wrong details?

[zappally777]

I tried to access my Scrabble games and was logged in as a new user. Now my 600+ games I have played for over one year are gone as are my current 20 games in progress. How do I retrieve these?

[EA_Najat]

Hello medadone,

Like mattyreeves1997 said we would need more details regarding this issue.

However, I would suggest to clear your browser's cache and to check cookies, also you can try to sign in using another browser.

We hope this helps, if so, please let us know by using the button “Solution accepted!"

Thank you.

[EA_Najat · Accepted solution]

Hello everyone,

If you are experiencing issues when trying to log in, here are some troubleshooting steps to sign in with you Pogo screen name:

1. Facebook Connect
   If you sign in using "Facebook Connect" try to sign out and restart your browser
   
   
   
2. Deleting your cookies
   The cookies are used to store some data on your computer so the next time you go to pogo page; it will automatically log you in if the cookie is still there. If it does not work as intended, it is possible that the cookie file encounters a problem, and then you have to delete it.
   
   
   
3. Clearing Your Browser's/deleting Temporary Internet Files
   Clearing your browser cache can fix many common issues with web-based games.
   To proceed, please read this article: Clearing Your Browser's Cache
   
   
   
4. Clearing your Java cache
   Please note: Java cache is different than your Browser cache and  can be a quick and easy fix.
   
   
   
5. Anti-virus, firewall, ad blocking, and pop-up blocking software
   The most common causes of problems that players encounter when playing our games are simply caused by anti-virus, firewall, ad blocking, and pop-up blocking software.In this case, you should refer to the software’s manual or help files for detailed instructions on how to make the desired changes to the software.
   
   
   
6. Sign in with another browser

These steps should help you to fix the issue, especially cache and cookies tips, please try these solutions and let us know if the issue is resolved.

Thank you.

[janney992]

I have added a year with coke rewards and have gotten no satisfaction from pogo or coke rewards. I cannot sign in with no adds as I should be able to. I have been with pogo a long time and I want this year on janney992  not janneyw. please check this for me

janney992
I will move your question to the correct thread for coke rewards - Thank you

[Shadow2344_]

Hi,

  I am a paying member of Pogo.com and it won't let me sign it.  I keep putting in my log in information but it still sees me as a guest.  Can anyone please help...

[EA_Najat]

Hello Shadow2344_

I merged your question to this thread  Sign in error - Identified as a guest where you can find some solutions to fix this issue.
Can you please let us know if this helps? 

If someone else can confirm that this can resolve the issue we will then be able to resolve the question for all the users in this situation.

Thank you!

[PegBuskill]

I call up POGO.com from my favorites list, get to the sign in screen (we have two accounts), select my login.  It fills in my login and password but when I hit enter it just takes me back to the sign in screen.  Tried to just go to pogo.com and it comes up on the last of my accounts logged in but as soon as I try to activate a game it goes right back to the sign in screen.  Help!

[waynewash]

 Pogo seems to have forgotten that I am a member. I have been trying  to play texas holdem for an hour now.  Pogo seems to think I am a guest when clearly I am not.  I have been a member for years.  Every time I try  to plaay, it is calling me a guest player and requesting that I register.  When I was playing it would not let me enter the texas holdem penthouse.  Please explain.

Thank you