Case #10557765-Nov 15, 2013. Please help. I was a member before I had to reset my PC. Now I lost my prior scores and skill levels. How can I get them back and my membership without rejoining?

[HOCK9952]

Normally, everything should still be there if the account is active & in good standing.

If you've refreshed your page, cleared your caches & signed out & back in & are still

having problems, please contact the support team via your case #:     https://help.ea.com/my-cases