Hello budapest410,
You're in the right place on this forum, if you're looking for help from ourselves or the community on any technical or game issue.
For subscription, billing and purchase questions you would need to contact our support team directly.
If you click on the following link this will take you directly to the Origin contact page: https://help.ea.com/contact-us
Sign in with your Pogo username and Password (Click on Login in the top right hand corner), you’ll then be prompted for ‘Product’ (enter Pogo) and then for ‘Category’ (select ‘Billing/Purchasing’ from the drop-down list), finally scroll down below the list of articles and you can select ‘Step 2: Choose a Contact Method’.
There is no phone number for support but you will be able to send an email.
Whether posting on the forum or sending an email, you'll need to give as much detail as possible about the issue. Neither we nor the community have any way of seeing into your computer, so we need as much information as you can give.
Thanks.
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