January 2019 - last edited January 2019 by EA_Arrenai
I cancelled my account in 2016 and have not had any problem,yet I got my master card bill yesterday and have been charged for a 1 year subscription that I did not order.
I would like a refund ordered for my account and you can bet your bottom dollar I will never use your games again.
My e-mail is [edit: email address removed] and [edit: removed personal information]
Thank you
Molly Parker
[CM Edit: Removed personal information. This is a public forum, and to protect your account and maintain its security, we don't allow personal/financial information to be posted.]
January 2019
Hello @handymaparker488,
If you didn't intend to have your subscription renew, definitely contact our advisors at EA Help and they can help you get that back on track.
Please note that we're unable to assist with this over the forums for the security of your account.
Arrenai