2013-01-22 05:33 AM - last edited on 2013-01-22 12:01 PM by EA_Najat
I've been a Club Pogo for 8yrs..
Now I can't sign in--all I get is Pogo.com, not Club Pogo.
I can't even find my account.
I even tried re-registering and, since no account exists, I paid $39.99 thru. Paypal.
Even that didn't work.
I'd like a refund of the Paypal payment to my Visa card on file in my account.
I had 353,000,000+ Tokens and 104 gems.
I don't want to lose those or all of my Clue games I bought and the claire Hart games I bought.
The sign-in page accepts my username and password, so it's not that. It doesn't even register that I've signed in.
Please help me.
Margaret [Personal information removed for security reasons]
2013-01-22 12:04 PM
Hello
We posted some recommendations available here:
Please try the solutions we provided and if the issue persists let us know.
We hope this helps.
2013-02-16 02:20 AM
i can't even get on the page, everytime I click on the website, it starts blinking really fast and shuts down. this has been going on for 3 days. i don't know whats going on. i have been a member for over 3 years. i am not renewing in march. they have too many issues.
2013-02-18 03:54 PM
Hi ladydeesings
It does not sound like a sign in issue according your message.
I would suggest the following solutions:
❶ - Version of Java - Make sure Java is up to date on your computer.
❷ - Browser
❸ - Anti-virus/anti-spyware
❹- Macromedia Flash
❺ - Browser's Cache
❻ -Java cache
❼ - Pop-up blockers
August 2015
@Tbearpeg03 wrote:
I've been a Club Pogo for 8yrs..
Now I can't sign in--all I get is Pogo.com, not Club Pogo.
I can't even find my account.
I even tried re-registering and, since no account exists, I paid $39.99 thru. Paypal.
Even that didn't work.
I'd like a refund of the Paypal payment to my Visa card on file in my account.
I had 353,000,000+ Tokens and 104 gems.
I don't want to lose those or all of my Clue games I bought and the claire Hart games I bought.
The sign-in page accepts my username and password, so it's not that. It doesn't even register that I've signed in.
Please help me.
Margaret [Personal information removed for security reasons]
help me to get to my pogo games