Re: Can't login my Account. need talk to support team

by jgarrett1951
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Original Post

Can't login my Account. need talk to support team

★★★★★ Newbie

I am not able to login account

Message 1 of 8 (474 Views)

Re: Can't login my Account. need talk to support team

Community Manager (retired)

Hello @mackden015,

 

If you're having difficulty logging into your Pogo / EA Account, please check out the following EA Help knowledge base article here for more information and some steps to take to get back into the game:

 

https://help.ea.com/en-us/help/pogo/pogo/pogo-games-and-origin-accounts

Message 2 of 8 (450 Views)

Re: Can't login my Account. need talk to support team

★★★ Newbie

I HATE YOUR HANDLING OF THIS PROBLEM.  I HAVE BEEN A MEMBER OF POGO FOR YEARS AND TRIED 25 TIMES TO GET BACK ON THE PLAY GAMES.  I WANT YOU TO PUT ME BACK ON RIGHT NOW-LOOK UP MY PASSWORD.  I DO NOT WANT TO GET A NEW ONE              BILLIE LANGE

Message 3 of 8 (419 Views)

Re: Can't login my Account. need talk to support team

★★★ Newbie
 
Message 4 of 8 (418 Views)

Re: Can't login my Account. need talk to support team

Community Manager (retired)

Hello @billienspokane!

 

We definitely want to make sure you can get back onto Pogo and with all of your tokens, badges and more. You can request us to call you through the form below, or request a text chat.

 

To contact EA Help:

  • Go to https://help.ea.com
  • Click "Contact Us"
  • Select Pogo from the game list
  • Select PC or Mac
  • Select Manage my account > Can't log in
  • Click Select contact option

Please let us know how it goes!

 

Arrenai

Message 5 of 8 (383 Views)

Re: Can't login my Account. need talk to support team

★★★ Newbie
cant complete my info to update my credit card expiration date
Message 6 of 8 (366 Views)

Re: Can't login my Account. need talk to support team

Community Manager (retired)

Hello @anon385771!

 

If you're having difficulty editing the card, you can try deleting the card currently displaying and input the same card again as a new card with the new expiration date. It can sometimes help to skip over EDIT and just try a new card entry if you're having difficulty with payment methods.

Message 7 of 8 (343 Views)

Re: Can't login my Account. need talk to support team

★★★ Newbie
Had prove you are not a robot fro an hour, get real you do not have any Masonic secrets
Message 8 of 8 (315 Views)