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[EA_Stephen]

@algirl51,

First of all, please don't 'shout' in upper case on the forum. The person who was trying to help you is a fellow player.

No one on the forum can grant you the badge, you'll have to contact customer support directly using the link supplied.

Explain clearly and calmly exactly what has happened and they will do their best to help.

Thank you.

[irishdjali]

https://help.ea.com/article/i-didn-t-get-my-club-pogo-badge-where-can-i-find-it-and-how-can-i-report...

"ATTENTION: Some of our games have a delay in notifying you that you have been awarded the badge for completing the challenge. But don't worry! You should be able to locate your badge in the badges tab of your Profile, or in Badge Central in My Collection. You can see if your game may have a delay by going here, or you can see the FIND YOUR BADGE section below for instructions on how you can find your badge for the completed challenge (or click here to view the last page of your 2013 Weekly Badge Album.)"

Try checking your badge album.

[algirl51]

I won the game on Thursday july 11 and today is july 16 and I still have not gotten my badge it is no were to be find. can you give me the e-mail to customer  service so I can let them know so I can be rewarded my badge and tokens. Thank You. 

[MLadyD7 · Accepted solution]

I gave you the link in my last post to you

Click on the following link: https://help.ea.com/contact-us

[EA_Stephen]

@algirl51,

Since we've already explained that we can't help further on the forum and you've been given the link to contact customer services, I'm going to go ahead and close this thread.

Thanks for your understanding.