texas holdem poker won't load

[sweetheartt47]

I can't get Texas Holdem to load for me in Firefox or IE

[EA_Kristi · Accepted solution]

@sweetheartt47 Could you please post your System Information - Available HERE

Also what antivirus/firewall are you using? 

[EA_Kristi]

@sweetheartt47 The game does take quite a while to load, but does load from me after a few minutes. If it does not load for you at all, please make sure that your Java is fully up to date and  if you are using pop-up blockers have you made sure they are correctly configured?

Let us know how you get on!

[sweetheartt47]

my java is up to date and my pop-up blockers are correctly configured too and Texas Hold'em still will not load for me...

[EA_Kristi · Accepted solution]

@sweetheartt47 Could you please post your System Information - Available HERE

Also what antivirus/firewall are you using? 

[sweetheartt47]

Browser = Firefox 42.0
Cookies Enabled? = true
Do Not Track = unspecified
Resolution = 1600 x 900
OS = Windows 8.1
Flash version = 19.0.0
Java Versions installed = 1.8.0_66

my anitvirus protection is Kaspersky

[magic3203]

mine won't load either

[magic3203]

the game used to load before but not now

[EA_Darko]

@magic3203 Is your Java up to date?

[nangg957]

mine won't load either & it's not like we get this game for free, we have pay for it .[edit: email address removed]

[nangg957]

mine won't load either & it's not like we get this game for free, we have pay for it .[edit: email address removed] screen name is nangg 957