2014-04-02 06:28 PM
I have been charged double for both my husband's and my pogo subscription. the first charges were on 3/27, the second on 3/31. because of these double charges I now have an overdraft fee of $35. I had the money for the renewal of both accounts in the bank but not double charges. I think EA should be responsible for this mistake and also pay for the overdraft! And I also think they should make it easier to contact EA when there is a problem like this!
2014-04-02 06:40 PM - edited 2014-04-02 06:41 PM
Here is the link to contact ea about pogo billing issues so you can speak with someone about this. This is just a player helping player forum. http://help.ea.com/en/article/pogo-account-billing-issues-supported-via-chat-and-email/