pogo games keep freezing up

[mzpc1]

PLAYING TRIIVIA PURSIT ON jULY 17,2016 APPOX 10::00 PM CENTRAL TIME 2ND CHANCE 7TH QUESTION FROZEN

[PJOAN3]

SAME PROBLEM > FREEZE UP < KICK YOU OFF AND I  CANT GET BUT ABOUT 6 GAMES PERIOD  out of all the ones you offer . Such a ripoff . you probably need a lot of good advertisement on face book twitter and all the social media telling them how good you  are , oh yes and you never fix or respond to a problem  WAY TO GO POGO

[abc2101599553]

Pogo keeps freezing up..my systems up to date

have to give up on pogo and find other games

dont really want to do this but there seems to be no other option.

[EA_Kristi]

@abc2101599553 We can try to assist you with your issue, but we would need some more information.

1. Post a short list of the games you are having issues with
    
2. Post a detailed description on what is happening on your screen. Example: blank screen, stuck at the loading screen, error message...
    
3. Post both your Flash version and your system information

• Your Flash Version - Available HERE in the little box
  

• Your System Information - Available HERE 

  

Thanks!

[calmas101]

fix it

[Janetlockett]

I'm with you

[Janetlockett]

Tonight I was playing Risk against robots.

I was playing on my Mac on Safari Verison 9.1

Each game, around 24 moves left, it froze. Just froze. I didn't mind until I was actually winning.

My Flash is 23,0,0,207

My system info: 

Browser = Safari 9.1
Cookies Enabled? = true
Do Not Track = null
Resolution = 1366 x 768
OS = Mac OS X 10.11.4(Puma)
Flash version = 23.0.0
Java Versions installed = 1.8.0_111

I have been a pogo member consistently for 12 years - since there was only poppit and keno (and have my badges to prove it). This is silly that it has not been fixed. COME ON POGO!

I am going back to playing some partial games now, as I can not complete any games. So frustrating...

[EA_Kristi]

@Janetlockett Freezing issues like this could be caused by Flash storage and the storage settings. Could you please try the steps in the following thread: http://answers.ea.com/t5/Pogo/Freezing-issues-with-Flash-based-games/m-p/4634828#M119302

Let us know how you get on!

- Kristi

[Sarahbvt]

Every time I play Scrabble the screen freezes.  So frustrating.  I'm about to give up on Pogo.

[Hot1RiverQueen]

why are they ( pogo) taking so long too fixed the problem, it's been doing this for 2 week's now, I'm getting tried of it, Please fix it quickly...