Re: phinx 2 game freezing up

by EA_Mage
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phinx 2 game freezing up

★★ Newbie

you gave us this badge for phinx 2 ....and the dam game does not work it keeps freezing up after the first game is complete ..... fix it I checked and it says nthing wrong with my computer settings .. so it is you end ... fix it please

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Re: phinx 2 game freezing up

EA app Team

Hi @heatter81,

 

Are you any chance playing the game with Internet Explorer 11 browser? If you are, could you please use a different browser for this game? We are aware of some issues with IE11 and Phlinx 2 and it is being investigated.

 

Let us know how you get on.
EA_Mage



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Re: phinx 2 game freezing up

EA app Team

Hi @heatter81,

 

Are you any chance playing the game with Internet Explorer 11 browser? If you are, could you please use a different browser for this game? We are aware of some issues with IE11 and Phlinx 2 and it is being investigated.

 

Let us know how you get on.
EA_Mage



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Message 2 of 7 (1,030 Views)

Re: phinx 2 game freezing up

EA app Team

Hello @heatter81,

 

Just doing a quick follow up to make sure you are sorted and don't still have issues with Pogo. Standard smile

 

Do let us know if you are still having issues or if you have any questions.

 

EA_Mage



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Message 3 of 7 (831 Views)

Re: phinx 2 game freezing up

★ Novice

no I had no problem and the windows 10 I use has been compatible! 

Message 4 of 7 (754 Views)

Re: phinx 2 game freezing up

EA app Team

Hi @lefty31948,

 

Could you please provide some more info on your issue? What exactly is happening or going wrong for you?

 

Thanks,

EA_Mage



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Re: phinx 2 game freezing up

★★★ Newbie
what is happing
Message 6 of 7 (580 Views)

Re: phinx 2 game freezing up

★★★ Newbie

phlinx 11 was working good till today. now cant go further than 6-7 levels than it freezes up.

 

please help.

Message 7 of 7 (486 Views)