I recently bought 1288 gems worth of badges had a discount MATCHMATCH and was not given the discount. I have never had this issue and I spend a lot of money on this site been a member for over 10 years (before you were club pogo) I would really appreciate if some one can give me the appropriate discount. Thank you
Lickety Spit Badge - Spades Nor Easter Badge – Rainy Day Spider Solitaire Smooth Sailing Badge - Undiscovered World fossilized Fun Badge - Yahtzee Party! Strike it Rich Badge - Pogo Bowl Well Grounded Badge - Aces Up! Cairo Bound Badge - Phlinx Traveling Game Badge - Double Deuce Poker Water Spirits Badge - Claire Hart: Soul Searcher Fire in the Hole Badge - Sudoku Puzzle Blast Stepping Stones Badge - WordJong Tiki Toucan Badge - Mahjong Safari Backwards Words Badge - Word Search Daily Play Through Badge - Golf Solitaire Postage Due Badge - Letters from Nowhere
You could contact Customer Service to see if they can help you. Follow these steps:
1. Click on the Help link at the top of the page (between the My Account link and the picture of a present).
2. On the Pogo Help Page, look on the right-hand side for the EA logo. Beside the logo is a EA Help link and underneath that is a Contact Us link. Click on the Contact Us link.
3. On the Page that says EA Help > 2 Pogo.com > We just need a few more details, there are two text boxes – One under Select a topic, click on the grey arrow to get a drop down menu. Choose Billing/Purchasing.
4. Next you will be asked What type of billing/purchasing issue are you having. Select Promotional offer.
5. In the next text box under Please tell us a little more about your issue, type in discount not applied.
6. Now scroll down until you see an orange box with the word Next in it. Click on that.
7. Live Chat should be available to you (Club member only). If not, look for the Call me now feature or the Email feature. Click on any one of those.
Also, you MUST allow third party cookies in your browser.
