help wont let me sign in and play games even though my details are correct

by adnavikcedar
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Original Post

help wont let me sign in and play games even though my details are correct

★★★ Newbie

help ...it wont let me play games as it says i need to upgrade to be a pogo member[which i already am]iam signed showing my points\gems etc but CANNOT play games.ive tried signing out and in does notb work.also tried on that new screen thing youve just changed it says password not correct....help asap

Message 1 of 29 (978 Views)

Re: help wont let me sign in and play games even though my details are correct

Community Manager

@adnavikcedar Can you try clearing your browser cache and then logging back into the site again, please. 

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Message 2 of 29 (945 Views)

Re: help wont let me sign in and play games even though my details are correct

★ Novice
i did that
Message 3 of 29 (892 Views)

Re: help wont let me sign in and play games even though my details are correct

★ Novice

???

Message 4 of 29 (890 Views)

Re: help wont let me sign in and play games even though my details are correct

★★★ Newbie

It won't work for me today either. (10/17/2018) Entered all name & password info. correctly. Sign-in widow will not accept the password. It keeps saying password is incorrect.

Message 5 of 29 (873 Views)

Re: help wont let me sign in and play games even though my details are correct

★★★ Newbie

how do I get rid of pop up blockers?

Message 6 of 29 (861 Views)

Re: help wont let me sign in and play games even though my details are correct

★★★ Newbie

im into the wrong account. I went through my email  they put me into someone eles account. close to mine but its not. need ananwser

Message 7 of 29 (846 Views)

Re: help wont let me sign in and play games even though my details are correct

★★★ Newbie

they have me logged into the wrong account

 

Message 8 of 29 (842 Views)

Re: help wont let me sign in and play games even though my details are correct

★★★ Newbie

@Admirhafgan wrote:

It won't work for me today either. (10/17/2018) Entered all name & password info. correctly. Sign-in widow will not accept the password. It keeps saying password is incorrect.


THEY HAVE ME LOGGED INTO THE WRONG ACCOUNT. I NEED HELP GETTING TO THE RIGHT ACCOUNT

Message 9 of 29 (841 Views)

Re: help wont let me sign in and play games even though my details are correct

★★★ Newbie

I paid my annual fee I don't need this hassle.  Get your act together, I am in the UK is this why we are having this problem?

 

Message 10 of 29 (818 Views)