Sign In

by bethel89
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Original Post

Accepted Solution

Sign In

★★★★★ Novice

Every time I come to Pogo I have to sign in. I check the Remember Me box but still have to sign in. Why??

Message 1 of 13 (791 Views)

Accepted Solution

Re: Sign In

Community Manager (retired)

Hello @bethel89,

 

Please try clearing your browser cache, and then it should save the next time. You'll also want to make sure you open a fresh browser tab and go to Pogo.com rather than save a bookmark with your login credentials, as it may try to access old credentials, which can make it seem like you're logged out.

 

I hope that helps!

 

Arrenai Cat

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Message 5 of 13 (700 Views)

All Replies

Re: Sign In

★★★★★ Novice

I guess no one knows.

Message 2 of 13 (758 Views)

Re: Sign In

★★★★★ Novice

Does anybody know?

Message 3 of 13 (737 Views)

Re: Sign In

★★★★★ Novice

Wow,I am so glad I came here looking for help. Unreal

Message 4 of 13 (720 Views)

Re: Sign In

Community Manager (retired)

Hello @bethel89,

 

Please try clearing your browser cache, and then it should save the next time. You'll also want to make sure you open a fresh browser tab and go to Pogo.com rather than save a bookmark with your login credentials, as it may try to access old credentials, which can make it seem like you're logged out.

 

I hope that helps!

 

Arrenai Cat

Message 5 of 13 (701 Views)

Re: Sign In

★★ Novice

Bethel, I don't think anyone knows.  I also have to sign in multiple times a day, it's getting old.

Message 6 of 13 (646 Views)

Re: Sign In

Community Manager (retired)

Hello @clefwalker,

 

Please try the steps I listed above your reply and let me know how it goes for you.

 

Arrenai Cat

Message 7 of 13 (599 Views)

Re: Sign In

★★★ Novice

Me 2. Annoying!

Message 8 of 13 (525 Views)

Re: Sign In

Community Manager (retired)

Hey there, @bmwsrs4.

 

Have you had an opportunity to try the troubleshooting steps in the accepted solution yet? Please let me know how it goes for you.

 

Arrenai Cat


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Message 9 of 13 (487 Views)

Re: Sign In

★★★ Novice

clearing cache doesn't work on fixing pogos problems, not on my cp. Repeatedly signing in is a hassle. Used different browsers, cleaned cache, nothing works. Pogos problems are a lot lately.

Message 10 of 13 (472 Views)