Scrabble

[whitesnake122]

Why does scrabble keep disconnecting?

[EA_Arrenai]

Hey there, everyone!

Can you all give SCRABBLE another try, and see if you're able to play a game or two? Please let me know how it goes.

Arrenai 

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[slm6255]

I agree. All three problems have happened to me.

[slm6255]

@newlou72 It has happened to me twice today and I think it happened to my opponent who suddenly quit even though he started the game off with the word "fritz".

[EA_Arrenai]

Hey there, @slm6255.

Let's see if we can track down what's causing you to disconnect. Please give the connectivity troubleshooting a try to see if it improves your connection to the game, and let me know how it goes for you.

Arrenai 

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[dmatherton]

How do you report to EA when the scrabble game is disconnecting on every other word??????????????  IT IS NOT MY COMPUTER, IT IS HAPPENING TO LOTS OF PEOPLE TONIGHT.  It is disconnecting both me and my partner whom ever that might be.

[EA_Arrenai]

Hey there,  @dmatherton.

I apologize for the wait. Are you still having difficulty with connectivity in SCRABBLE? I'll be happy to help.

Arrenai 

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[SLednick]

NO, THE TIMER RUNS ON BOTH PLAYERS THE SAME TIME, AND THEN YOU LOOSE CONNECTION. THIS WAS MY FAVORITE GAME, AND NOW YOU HAVE DESTROYED IT, I NO LONGER CAN PLAY WITH MY FAVORITE FRIENDS, LIKE BEFORE, IT DOES NOT GIVE YOU TIME TO ASK FOR ANOTHER GAME, THIS WHOLE NEW VERSION IS AWFUL!  SO MANY ISSUES. AND NOBODY SEEMS TO CARE. WILL NOT RENEW MY SUBSCRIPTION. 

[EA_Arrenai]

Hey there, @SLednick.

I'll be happy to continue looking into this for you all. Have you had an opportunity to try the troubleshooting listed earlier in the thread?

Arrenai 

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[dmatherton]

@EA_Arrenai Can you all PLEASE fix this game? My aunt and I have played for years. IF we find another site that has scrabble and it works WE ARE GONE!!!!!!!!!!!!!!!! I don't like most of the new games so scrabble is about the only one that holds us here.