Re: Cookie Connect freezes OFTEN when I get 3 stars and have moves left!

by willdaman99
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Re: Cookie Connect freezes OFTEN when I get 3 stars and have moves left!

★★★ Newbie

Level 614 I had 3 stars and 4 moves left and game stuck.   Just set there.. I needed that star to open the gate to.. been trying and trying finally wouldve opened gate.. had to refresh game with gate still not open.. this has happened several times.

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Re: Cookie Connect freezes OFTEN when I get 3 stars and have moves left!

Community Manager (retired)

Hey there, @willdaman99. As the thread you replied to was a couple years old, I broke your post off into its own thread to be worked out. Standard smile

 

To help track this issue down, please give the HTML5 troubleshooting a try and let me know how it goes for you.

 

Arrenai Cat


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Message 2 of 8 (732 Views)

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Re: Cookie Connect freezes OFTEN when I get 3 stars and have moves left!

Community Manager (retired)

Hey there, @willdaman99. As the thread you replied to was a couple years old, I broke your post off into its own thread to be worked out. Standard smile

 

To help track this issue down, please give the HTML5 troubleshooting a try and let me know how it goes for you.

 

Arrenai Cat


Did you receive an awesome, helpful response? Thumbs up +XP!

Was your issue resolved by a great post?  Accept as Solution

ASK. ANSWER. LEVEL UP.

Message 2 of 8 (733 Views)

Re: Cookie Connect freezes OFTEN when I get 3 stars and have moves left!

Community Manager (retired)

Hey there, @willdaman99. I'm just checking in to see how things are going.

 

Are you still having difficulty with Cookie Connect?

 

Arrenai Cat


Did you receive an awesome, helpful response? Thumbs up +XP!

Was your issue resolved by a great post?  Accept as Solution

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Message 3 of 8 (691 Views)

Re: Cookie Connect freezes OFTEN when I get 3 stars and have moves left!

★★★ Newbie
@EA_Arrenai cookie connect is broken
Message 4 of 8 (607 Views)

Re: Cookie Connect freezes OFTEN when I get 3 stars and have moves left!

★★★ Newbie
@dejavu1016Ng I wouldn't care about cookie connect except that it's needed for butterfly badges and for the Tea Party Event
Message 5 of 8 (606 Views)

Re: Cookie Connect freezes OFTEN when I get 3 stars and have moves left!

★ Expert
@dejavu1016Ng EA-Arrenai is no longer working at the Pogo website. Sadly she has moved on to the spirit world. Volunteers like myself who were inspired by here try to offer suggestions. Can you explain what problem you are experiencing at the Cookie Connect game?
Message 6 of 8 (537 Views)

Re: Cookie Connect freezes OFTEN when I get 3 stars and have moves left!

★ Expert
@dejavu1016Ng Can you explain what problem you are having at the Cookie Connect game? I am a volunteer here, but I'll try to help.
Message 7 of 8 (536 Views)

Re: Cookie Connect freezes OFTEN when I get 3 stars and have moves left!

★ Expert
@dejavu1016Ng I tried playing Cookie connect after reading your post. At first I thought it was broken too. I could not seem to move the pieces on the board to make a match. I haven't played this game for a few years and then I realized my mistake. I needed to HOLD DOWN on my mouse cursor to connect 3 pieces. See if that helps. If not, tell us in detail what is going wrong when you play this game.
Message 8 of 8 (525 Views)