Monopoly WE Says "Server Down"

[faith552]

Since yesterday when I try to play MWE, there are a few different scenarios. 

1:  When you try to get the rooms/table section, it opens a window and then turns white (in the popup).  The options are there, but no rooms.

2: Sometimes you can get access to the tables and click on one.  Then the main screen where the board would be turns white.  Sometimes just the game area turns white and other times the entire online screen turns white.

3: If you wait to see what happens, another page sometimes opens which has the "Something Went Wrong" message and it will say that game server is down.

A month or two ago, any time you were in a game room and playing, if you click on anything outside of the game board, even a different window, the game board turns white.  That has been happening for quite some time and I have mentioned it in case it has anything to do with the progression of everything turning white and not loading the room.

Everything is up to date:

Browser No problem found!

Java Not installed / disabled More Info

Operating System No problem found!

Flash No problem found!

Resolution No problem found!

Webgl1 supported True

Webgl2 supported True

Java Versions installed False

Operating System Windows 10

Flash version 32.0.0

Resolution 1920 x 1080

Browser Firefox 79.0

Cookies Enabled True

Do Not Track False

I want to take advantage of ALL the time available to play MWE as it is my all-time favorite game!

[EA_Arrenai · Accepted solution]

Hey there, @faith552. 

I apologize for the delay in getting back to you, but this was resolved by the Pogo team a couple days ago. Can you try playing in any room and see how it goes for you?

Arrenai 

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[EA_Arrenai]

Hey there, @faith552.

Thanks so much for the report. We really appreciate it!

The Pogo team is currently investigating, but in the meantime, if you'd like a Custom Game Room, you can select "Illinois Avenue" or "Race Car" and that will let you in.

Arrenai 

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[EA_Arrenai · Accepted solution]

Hey there, @faith552. 

I apologize for the delay in getting back to you, but this was resolved by the Pogo team a couple days ago. Can you try playing in any room and see how it goes for you?

Arrenai 

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[faith552]

@EA_Arrenai Yes, I took advantage or your first reply to this post and played in the alternate rooms you suggested! Thanks!

[EA_Arrenai]

That's great to hear, @faith552.  Happy gaming!

Arrenai 

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