Hello jandj721,
The Payday Free Cell game uses Adobe Flash, so the first thing to test is that you have the latest version of that installed.
Please follow the instructions on this link: https://help.ea.com/article/my-game-screen-is-not-loading
Secondly try clearing your flash player cache, see this post on the Adobe flash forum:
http://forums.adobe.com/message/4278569
Flash uses a lot of resources and there's a lot of animation in the game. It may help if you increase the storage available to Flash for pogo.com. Please see this article from the official Adobe website: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
After all this, please restart your computer and see if the games now run more smoothly.
What happens with Crossword Cove? If you get any Java related message please see our step-by-step guide to Java. Take the time to read through this and follow the detailed steps there to ensure that Java is correctly installed and enabled on your computer: http://answers.ea.com/t5/Pogo/Solution-Java-step-by-step/m-p/393292#U393292
Hope this helps.
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