Getting Booted from Scrabble Game

[susieqself]

Keep getting booted from Scrabble games.  According to chat room, so is everyone else.  Indicating connection is lost. 

[EA_Arrenai · Accepted solution]

Hey there, @lvlizardmw, @hecht0515 and @AbC5922a7498304.

Let's see if we can track down what is causing the connection to drop in game for you all. Please give the HTML5 / HD troubleshooting steps a try and let me know how it goes: 

https://answers.ea.com/t5/Pogo/HTML5-games-troubleshooting/m-p/5761108/thread-id/158506

Arrenai 

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[organized1]

why is this happeneing

[organized1]

why is this happening

[organized1]

why is this happening

[Dntse22]

I play a few words and the red box comes up and says Reconnect or Restart!  Has done it several times.  Please help. I use windows 10 nd Edge. Thank you!

[bodidly12]

I am getting booted too connection lost

[omyo76]

the new scrabble game disconnets after playing two words

[Beverley9999]

Today, while playing Scrabble, the game frequent gave me a message: CONNECTION LOST. It allowed me to re-connect but by then, it started a new game. Often, I was not able to complete a game. This occurred when I was using Firefox AND Google Chrome.

It was fine yesterday so this seems to be a new problem. (And I am not having any problems with other apps on my Windows PC.) Bev Burian

[washconnlady]

I'm playing on a Mac - I've only finished one game in two days of trying

[Player_ju67jvlq]

Yep, that's my problem also. Now what?