Error Message - Could not find pogo frame; xd not working (23:undefined) [ Edited ]

[AmiWolf1952]

After winning a match in SHUFFLE BUMP I have an error message pop up on the screen.

could not find pogo frame; xd not working (23:undefined)

Need to fix this!

[EA_Kristi · Accepted solution]

@Poppaross111945 Could you please try the the steps recommended in the following post: http://answers.ea.com/t5/Pogo/will-not-respond-due-to-long-running-script/m-p/5469772/highlight/true...

Let us know how you get on!

[PEA112]

Why am I getting this message when playing Stellar Sweeper?

[bpippin142]

Have the exact same problem. Can't reach live chat or help of any kind.

[geo0319]

Having the same problem.  Can someone please answer this question and let us know how to fix it?

[MLadyD7]

That sounds like it could be a browser issue, between http and https settings...

1st thing, try another browser and see if you get the same message.

Be sure you have cleared the Flash & Java Cache as well as the browser cache, reboot, relaunch your browser and sign back into pogo and see if you have the same problem.

Let us know!

Thanks

[koolest156]

this does not go away

[tnstar_]

IE gets the error

Don't get the error with firefox

[tracnmud59]

I don't use Firefox.  I mentioned this to my wife, she said "oh yes, it's just Pogo.  I get it all the time on my laptop."  I told her it is an error and needs to be corrected.  I am current on Flash & Java, and regularly clean temps & cache.

[tracnmud59]

PS  Newbie here, but over a decade with Pogo.

[EA_Kristi]

Hello all,

This is a Known issue and is under investigation. 

Apologies for any inconvenience this may cause.