Re: ea cards

by Messiahbolic187
Reply

Original Post

Re: Invalid EA card

Hero

There was a problem but I thought they fixed it. 

 

See details here: http://answers.ea.com/t5/Pogo/EA-Game-card/td-p/17568/jump-to/first-unread-message

To contact customer support go here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.

For Live Chat, make sure to choose US as your country.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 41 of 62 (624 Views)

Re: Invalid EA card just purchased

Hero

Answered here: http://answers.ea.com/t5/Answer-HQ-Help/Invalid-EA-card/td-p/39360/jump-to/first-unread-message

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 42 of 62 (622 Views)

Re: EA Game card

★★★ Newbie

when will this be resolved?? I just bought a card and i would really like to play

Message 43 of 62 (637 Views)
0

ea cards

★★★ Newbie

Why am I unable to redeem my E A card?

Message 44 of 62 (648 Views)
0

Re: EA Game card

★★★ Newbie

When can WE exspect the issue to be resolved? I DON'T have $20 to THROW AWAY!!!!!

Message 45 of 62 (635 Views)
0

Re: ea cards

★★★★ Apprentice

Ea is aware of this issue and is working on it around the clock to get a resolution for everyone

 

 

Check this article out- https://help.ea.com/article/why-am-i-having-a-problem-redeeming-my-retail-card

 

Hope This Helps

 

 

-Built4Sin187

Message 46 of 62 (645 Views)

Re: ea cards

★★★ Newbie

i paid 20 dollars and now i cant even redeem my card when will the problem be fixed

Message 47 of 62 (641 Views)
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Re: ea cards

★★★ Newbie
Spoiler
 

when should the problem be fixed i'm mad that i spent my money and cant even use the card

Message 48 of 62 (640 Views)
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Re: ea cards

[ Edited ]
★★★★ Apprentice

im sorry there is no eta on the issue ea is addressing the issue, please try to stay patient and wait for a resoulution i understand its upset you that you spent money on a card an cannot use it but in time you will so no worries, ea will fix this 

Message 49 of 62 (636 Views)

Re: ea cards

Community Manager (retired)

Hello everyone,

 

If you are having issues when redeeming EA Cash or Retail cards, please note that the dedicated is aware of this situation and is working on a fix.

I merged here all the question regarding this topic.

We are sorry for this inconvenience. As soon as we have more information we will make it available here.

 

Thank you.

Message 50 of 62 (614 Views)
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